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Simply put, Standard Shipping is FREE to any address in the contiguous 48 states on all orders over $100! On all shipments, there is a nominal $4.95 HANDLING charge per shipment to help cover our costs of assembling and packaging your entire order. You are charged for handling only ONCE PER ORDER no matter how many items you buy. We suppose we could bury the handling charge in our product pricing but we'd rather give you the option of burying more items in your order to reduce the handling cost per item. Pretty crafty huh? OK, maybe not. There are no outrageous mark-ups hidden within shipping charges.
In the event that you provide us with the wrong shipping address and your package has already shipped, there will be a rerouting fee. Incorrect shipping address re-rerouting fee for hot tub covers is $125.00, and $25.00 for non-cover orders.
We offer expedited shipping options as a service to our customers with the exception of Spa Cover orders. Expedited shipping charges will be added to the order. Cutoff time for expediting an order is 2:00 PM (Central Time), Monday through Friday.
About Spa Cover Shipping
Spa covers normally take about 3 - 6 weeks from the time of order to actual delivery (time varies by location). That's about a week and a half in production and seven days in transit. Spa Covers are shipped by LTL (Less Than Truckload), a tractor trailer, and require someone to accept and sign for the delivery. Please call us to order at 1.800.770.0292.
Currently we do not ship to Canada, Hawaii or Alaska.
Our Featured Products this month are our very useful and safe Spa Steps for hot tub entry and exit. Unless your spa is inground, or built into a deck, getting in and out of a hot tub can be a challenge. Hot tub steps snug up to your spa, as stairs for easy entry – easy exit.
Among our selection of hot tub steps are spa steps with handrails, 3-step spa steps, and steps featuring inside storage or planter attachments. Over a dozen hot tub steps to choose from, in many popular colors to match your spa cabinet.
FEATURES: All spa steps are available in a wide variety of colors to match your spa cabinet. Surfaces are non-skid and designed to shed water for a non-slip surface. Most hot tub steps will support up to 400 lbs., and some will support much more weight. Blow molded spa steps are made with high density PE resin, for unmatched durability and resistance to weather, UV rays or spa chemicals.
BENEFITS: Safety is the primary reason to own spa steps. Especially when exiting the spa, with legs like jelly - a slip and fall could result. Second big benefit is for convenience, it takes some effort to climb into an above ground spa without a spa step, which leads me to the third benefit - not looking foolish. Hot tub steps allow you to enter your spa as graceful as a swan, without swinging your legs over the edge.
SHAPES: The majority of our hot tub steps are made to fit square spa cabinets, see our Rounded Step 'n Stow for round hot tub shapes, or our Universal spa step will fit both, with a reversible top step tread, rounded on one side, and straight on the other side.
SIZES: The majority of hot tub steps have 2 step treads, and we also have spa steps with a single step and a 3-step spa step. For spas that are sunk partially into a deck, our SmartStep Jr. is a single step measuring 8" tall. 2-step spa steps come with finished heights from 14" to 17" tall. For taller spas and hot tubs, our tallest spa step is the Signature Step by Confer, with the top step at a height of 24". Measure your spa height to determine the best step height to make your spa entrance graceful and safe.
HANDRAILS: Spa steps with handrails are available, such as our Signature 3-Tread hot tub step, or the rectangular Step 'n Stow spa step has an optional rail that can be added on one or both sides of the step. We also have several spa safety handrails for mounting next to your spa step, which are very helpful making the step over the spa wall safely.
INSTALLATION: This is the easy part, spa steps require no installation, just some minor assembly to join the sides and treads together. No screws or no bolts, treads lock into place without tools. You can secure the steps to your spa cabinet if you want, but is not necessary.