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Simply put, Standard Shipping is FREE to any address in the contiguous 48 states on all orders over $100! On all shipments, there is a nominal $4.95 HANDLING charge per shipment to help cover our costs of assembling and packaging your entire order. You are charged for handling only ONCE PER ORDER no matter how many items you buy. We suppose we could bury the handling charge in our product pricing but we'd rather give you the option of burying more items in your order to reduce the handling cost per item. Pretty crafty huh? OK, maybe not. There are no outrageous mark-ups hidden within shipping charges.
In the event that you provide us with the wrong shipping address and your package has already shipped, there will be a rerouting fee. Incorrect shipping address re-rerouting fee for hot tub covers is $125.00, and $25.00 for non-cover orders.
We offer expedited shipping options as a service to our customers with the exception of Spa Cover orders. Expedited shipping charges will be added to the order. Cutoff time for expediting an order is 2:00 PM (Central Time), Monday through Friday.
About Spa Cover Shipping
Spa covers normally take about 3 - 6 weeks from the time of order to actual delivery (time varies by location). That's about a week and a half in production and seven days in transit. Spa Covers are shipped by LTL (Less Than Truckload), a tractor trailer, and require someone to accept and sign for the delivery. Please call us to order at 1.800.770.0292.
Currently we do not ship to Canada, Hawaii or Alaska.
Avoid the long lines and crowded parking lots this holiday season – Hot Tub Works has you covered with great gift ideas for your hot tubbing friends, family and co-workers. Hot tub gifts are personal, without being too personal, you know what I mean? From cantilevered umbrellas, spa rails and wireless thermometers, to digital water testers and LED lighted wine buckets – you could finish your entire shopping list right here!
When you’ve run out of gift ideas for your friends and family, how about something to help them enjoy their spa or hot tub more! We all need some inspiration from time to time, and these hot tub gifts can be just the thing to rekindle a relationship with an old friend – their hot tub.
Happy Holidays from all of us here at Hot Tub Works!