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Simply put, Standard Shipping is FREE to any address in the contiguous 48 states on all orders over $100! On all shipments, there is a nominal $4.95 HANDLING charge per shipment to help cover our costs of assembling and packaging your entire order. You are charged for handling only ONCE PER ORDER no matter how many items you buy. We suppose we could bury the handling charge in our product pricing but we'd rather give you the option of burying more items in your order to reduce the handling cost per item. Pretty crafty huh? OK, maybe not. There are no outrageous mark-ups hidden within shipping charges.
In the event that you provide us with the wrong shipping address and your package has already shipped, there will be a rerouting fee. Incorrect shipping address re-rerouting fee for hot tub covers is $125.00, and $25.00 for non-cover orders.
We offer expedited shipping options as a service to our customers with the exception of Spa Cover orders. Expedited shipping charges will be added to the order. Cutoff time for expediting an order is 2:00 PM (Central Time), Monday through Friday.
About Spa Cover Shipping
Spa covers normally take about 3 - 6 weeks from the time of order to actual delivery (time varies by location). That's about a week and a half in production and seven days in transit. Spa Covers are shipped by LTL (Less Than Truckload), a tractor trailer, and require someone to accept and sign for the delivery. Please call us to order at 1.800.770.0292.
Currently we do not ship to Canada, Hawaii or Alaska.
This month our Featured Products are the inimitable Balboa Spa Packs - synonymous with quality, and the most well-known spa control system in the industry, installed on over 5 million spas. Used by hundreds of spa and hot tub manufacturers, Balboa spa packs combine easy installation, intelligent controls and extremely reliable heaters, pumps and blowers.
BENEFITS: If you have an older spa pack from last century, or even if your spa is only ten years old, technology is passing you by! Upgrade to Balboa M7 technology, fully configurable to any hot tub, comes pre-plumbed and is rigorously tested. You will love the new features and modes, and the easy to use, easy to read and very informative topside control panel. And you'll love the price too, Balboa VS series is the Balboa Value Series.
FEATURES: Balboa M7 technology has eliminated the pressure switch with the use of dual sensors mounted at each end of the spa heater. The waterproof topside panel uses patented Piezo switching technology, for extreme reliability in all conditions. Economy mode, sleep mode, overheat and freeze protection are all standard. Completely non-corrosive enclosure box houses the most efficient and reliable state of the art circuit board with dip-switch configuration to handle hundreds of installation and operational requirements. Can be plumbed on the suction or pressure side of pump, and wired with either 120V or 240V, the Balboa VS Control universally retrofits to nearly any spa or hot tub.
SPA CONTROLS & SPA PACKS: The brain of your spa or hot tub, the control system manages the safety circuits for you spa equipment (pumps, heater, ozone, blower, light, stereo), and manages the modes, programs and diagnostic controls.
The "Balboa Bundle" Spa Control includes the VS501Z Retro Kit, mounted onto the Balboa 5.5 kW flow-thru hot tub heater, with the Balboa Mini-Oval topside control panel and cable included. A complete Balboa Spa Pack, can also include new spa pump(s one or two), and an option for an air blower. Complete Balboa Value Series (VS) spa packs also include a Free Balboa LED light kit, and all connection power cords between spa equipment and spa controller.
INSTALLATION: Installing a Balboa Spa Control or Pack is relatively straightforward, and we encourage you to view the very descriptive and visual Balboa VS Control Installation Instructions. We also have a very good video with Jerry describing how to install a new spa control or spa pack.
If you have any questions about installing a Balboa Spa Control on your spa or hot tub, give us a call or send an email to get your questions answered fast from our spa technicians. Then get on with replacing your old spa pack with state of the art Balboa VS501 and VS510 Hot Tub Controls.