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It starts on the inside.

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Our Hot Tub Cover Guarantee

We Have the Best Customer Service

Spa Customer Service Representative Hot Tub Works sells more hot tub and spa covers direct to consumers than anyone else, and we realize our commitment to you, the customer, only begins with the sale. We prioritize our commitment to customers and your satisfaction, which is why we make sure there’s a real person for you to call and answer your questions during business hours. A toll-free call is just the beginning, and our exclusive 5-Star Cover Care Service Program will make sure you are fully satisfied, even after your spa cover is delivered.

Best Hot Tub Cover Ordering Tools

Our massive database is filled with hundreds of popular spa and hot tub measurements. Even if your hot tub isn't in our system, we'll help to ensure that you get a great cover that fits your hot tub perfectly. We provide information to help you measure for a new spa cover (click HERE to watch video) along with a spa cover order form that you can print and take with you to your hot tub to quicken your ordering process. Still need help? Check out our Hot Tub Cover FAQs to answer more questions that you may have. If you need assistance with your order, we are also available by phone during business hours.

Best Warranty

Best WarrantyA spa cover from Hot Tub Works is built with such quality, our warranty claim rate is less than 1%. However, in that rare case where something is defective with a hot tub cover, our warranty provides protection that is second to none. When you purchase a new spa cover from Hot Tub Works, you get a five-year, non-pro-rated, “bumper to bumper” warranty that includes full protection for everything, including moisture in the insulation core – the biggest single cause of cover failure. We even cover the shipping cost during the first year you own the cover (over 95% of warranty claims are filed in the first year of ownership). Click here to read our warranty in its entirety.

Best Security and Privacy

We work to protect the security of your purchase information using the latest security software, which encrypts it for safe transmission to your card’s bank. We do not store your credit card information on our servers. We believe that our transaction process is as safe as it gets. However, if you'd rather call your order in, we invite you to call us toll free at: 1-800-770-0292. (Sun-Sat - 7am-7pm CT)