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Simply put, Standard Shipping is FREE to any address in the contiguous 48 states on all orders over $100! On all shipments, there is a nominal $4.95 HANDLING charge per shipment to help cover our costs of assembling and packaging your entire order. You are charged for handling only ONCE PER ORDER no matter how many items you buy. We suppose we could bury the handling charge in our product pricing but we'd rather give you the option of burying more items in your order to reduce the handling cost per item. Pretty crafty huh? OK, maybe not. There are no outrageous mark-ups hidden within shipping charges.
In the event that you provide us with the wrong shipping address and your package has already shipped, there will be a rerouting fee. Incorrect shipping address re-rerouting fee for hot tub covers is $125.00, and $25.00 for non-cover orders.
We offer expedited shipping options as a service to our customers with the exception of Spa Cover orders. Expedited shipping charges will be added to the order. Cutoff time for expediting an order is 2:00 PM (Central Time), Monday through Friday.
About Spa Cover Shipping
Spa covers normally take about 3 - 6 weeks from the time of order to actual delivery (time varies by location). That's about a week and a half in production and seven days in transit. Spa Covers are shipped by LTL (Less Than Truckload), a tractor trailer, and require someone to accept and sign for the delivery. Please call us to order at 1.800.770.0292.
Currently we do not ship to Canada, Hawaii or Alaska.
Frog is a brand of mineral sanitizing systems for pools and spas. Patented and EPA registered technology creates Fresh Mineral Water® that is cleaner and softer, and uses 50% less chlorine.
Spa Frog products include the Filter Frog Mineral Stick to add mineral purity to any spa or hot tub, and the Spa Frog Floating System, an all-in-one spa floater with replaceable mineral and bromine cartridges, and the @ease SmartChlor Floater, which flips over when the chlorine cartridge is empty. Completing their line of spa care products is Jump Start spa shock packets and Spa Frog test strips.
Stop storing unsafe buckets of bromine and chlorine. With the Spa Frog floating mineral system or the @ease SmartChlor system, you may never have to touch bromine or chlorine again. Replace the mineral cartridge every four months, and the bromine (or chlorine) cartridge every 2-4 weeks, for spas and hot tubs of 250-500 gallons.
Use the Spa Frog test strips, which measure low chlorine levels 0.25-2.5 ppm, pH and Alkalinity. Adjust your Spa Frog bromine cartridge or @ease SmartChlor cartridge to release just enough for 1.0 ppm. That’s all you need with the power of natural minerals working in the water, 24 hours per day.
Spa Frog Jump Start is the perfect spa shock to add to fresh spa water, and to use as a regular spa shock to reactivate bromides, or to use as a monthly shock to oxidize all organic matter in the spa water.