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here is a copy of the emails and you have the picture

we just got the tub but put in a new balboa spa pack but our old spa did not do that just wondering if something is hooked up wrong or if this is the way it should be.

when it heating up if on low and the temp light is on it starts on low than goes to high then if you push jets button to run low speed it will for a bit then kicks back to high speed and when runs...

why does the pump always switch to high speed instead of low is this normal

why does it automatical switch from low to high speed when hot tub is heating up or doing filter cycle is there a way to make it run on low speed