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Hello...We purchased our hottub cover afew years back from your company. During a high hurricane winds that our area recieved blew off the cover and torn one side of the tubs straps ..the straps are...

Hello, We purchased the cover from HottubWorks afew years ago but during Hurricane Ike high winds

it weakened the straps and not long ago the one side of the tub the straps came unstitched...