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I would say you need to read the labels. I was doing a service just today and my long time customer showed me here chemicals and asked that question.

So i showed her the labels on her Walmart...

This is something that comes up a lot. When you purchase a Balboa VS 500, 501, or 510, they are pre wired from Balboa to run the pump(s) on 120v so if you have 240v pump(s) you need to change a few...

One of the nice things about the newer control boxes is that they offer many options and Balboa has many. Unless ordered special from Balboa most all of their control boxes come ready to run 240...

Some years ago Watkins discontinued the No Fault heaters made of plastic. If you have a 95-2000 Hot Springs and you heater goes out --you have only the one choice. The new PDR unit --see the web site...

That will depend on which control box your spa has. Most of the time the timer only controls the low speed pump - once its running the pressure switch will allow the heater to run if the t-stat says...

Sounds like you may have a Square Flange --these are used mainly for pools or in deck spas that have a separate motor/pump set up somewhere other than in the spas cabinet. These are usually a...

It sounds like your circulation pump is not working - when this stops the water in the heater will boil until the high limit pops. All Hot Springs now use a Laing E5 circ pump. Go to hottubworks.com...

Simply put the 48 frame is smaller in motor housing diameter than the 56 frame. If you look at the 4 bolts that run from the back of your motor and go all the way to the front and hold the plastic...

Well that depends ... how does your pressure switch look? is it leaking at all, or rusted? If not you may be able to adjust it. Look just below the switch on top were the wires connect-there should...

Well actually if your Hi Limit reset is the one thats tripping then your heater is fine -- its over heating and it wouldnt do that unless is was working.

Whats happening is the water inside the...

I see a couple of potential issues.

One is the Bright and Clear, use it sparingly - you have an ozonator -let it do the work. If you use to much B&C it can gum up your filter also if you have...

Yep --your element must be bad. We can also do an OHMs test to make sure but if you have 237 volts to the heater and no heat what so ever then its safe to say the element needs replaced.

The flow...

Well i have to ask ...before what ? You say that you never had to clean them so often before. Before what ? What are you doing different now?

What chems are you using -and how often are you...

Okay -- here is an important piece of info , on 240v parts like your heater you must test across both heater terminals at the same time. You need to see 230-240v on the meter to be sure you have...

The first thing to check is - if your pump is moving water properly. Do the jets seem to be the same pressure as they always have and are they moving water like normal?

If yes -we can assume the...

Well ... first i need to ask - what exactly did your husband check and how to determine the proper power is getting to the heater?

There are several things that can cause a No Heat situation. First - is the HEAT indicator light coming on? If it is -coming on- and you have no heat then we need to test for voltage at the heater...

Here are a few different style wet ends that we see everyday .

Before you order your new pump you need to stop and really look at what you have . There are dozens of different type SPA Pumps used today --some interchange and sadly some do not. Do the terms...

The only way to really know you have 240 volts --is to see that number on your meter. If your meter shows 118 volts --then thats what you have -and thats not enough power to run a 240v pump motor. ...

We cant just assume the pump is the culprit until we check a few things. If we send out another pump and that wasnt the problem --now you have been down a week maybe two - we absorb the cost of a...

Sorry to hear your having trouble -- you do have a warranty on your Pump but we need to determine a few things before we go down that road. First do you have a volt meter? Are you comfortable...

I only see 115 volts no matter what i test. So whats up ?

We need to determine weather its the motor or the power going to the motor. If you can gain access to the back of the motor and have a volt meter we can get right to it. If you can remove the rear...

Hi

i bought a new pump from HTWs and it worked great for a few weeks but now its not working - what is wrong ?