http://www.hottubworks.com/spa-repair-forum/ HotTubWorks Spa Repair Forum: Recent Posts en Sat, 13 Mar 2010 01:33:08 +0000 http://www.hottubworks.com/spa-repair-forum/topic/spa-cover-foam-gets-heavy#post-405 Tue, 09 Mar 2010 11:24:42 +0000 Mary 405@http://www.hottubworks.com/spa-repair-forum/ <p>Unfortunately it sounds like it may be time to invest in a new <a href="http://www.hottubworks.com/SpaCovers/Features.php">spa cover</a>. I think this will continue to happen over time. We use a state of the art exclusive vacuum heat sealing process on our foam core. This gives you years of use. When your cover foam gets saturated you loose the insulation value as well as breaking your back trying to remove it. New foam has small little air pockets in the foam that acts like the insulation barrier, when the foam gets saturated these fill with water and then provides no insulation value. </p> http://www.hottubworks.com/spa-repair-forum/topic/spa-cover-foam-gets-heavy#post-404 Mon, 08 Mar 2010 09:52:06 +0000 johnewilson4 404@http://www.hottubworks.com/spa-repair-forum/ <p>My spa cover foam fills up with mositure after 5 or 6 months and gets very heavy, causing undo stress on vynl and lifter, I have taken the foam out and sundried it and replaced in cover only to have it fill back up with humidity again. I nee to rap it in some type of plastic, tried shrink rap, anybody have a better idea? what do they use when manufacturing. </p> http://www.hottubworks.com/spa-repair-forum/topic/water-loss-2#post-403 Thu, 04 Mar 2010 11:14:03 +0000 Mary 403@http://www.hottubworks.com/spa-repair-forum/ <p>Did you fill it back up? If so did it drain back down to this exact point again? </p> http://www.hottubworks.com/spa-repair-forum/topic/water-loss-2#post-402 Thu, 04 Mar 2010 10:49:59 +0000 Purdue 402@http://www.hottubworks.com/spa-repair-forum/ <p>My hot tub was working great all year until around christmas, i left on vacation for about a week and when i returned home i had lost a lot of water, the water dropped below the point that i was no longer able to suck the water in when it was on its heat/filter cycle. When i checked it the pumps still worked and no major damage, i was wondering what would cause this major water loss? (pretty sure there is not a leaking line) </p> http://www.hottubworks.com/spa-repair-forum/topic/water-loss-1#post-401 Thu, 04 Mar 2010 10:49:12 +0000 Purdue 401@http://www.hottubworks.com/spa-repair-forum/ <p>My hot tub was working great all year until around christmas, i left on vacation for about a week and when i returned home i had lost a lot of water, the water dropped below the point that i was no longer able to suck the water in when it was on its heat/filter cycle. When i checked it the pumps still worked and no major damage, i was wondering what would cause this major water loss? (pretty sure there is not a leaking line) </p> http://www.hottubworks.com/spa-repair-forum/topic/difference-in-chemicals#post-399 Fri, 12 Feb 2010 13:30:00 +0000 Mary 399@http://www.hottubworks.com/spa-repair-forum/ <p><a href="http://www.hottubworks.com/part-LT22337-item-hottub-chlorine-granules.php">Chlorine</a>. Can be used alone or in conjunction with a <a href="http://www.hottubworks.com/part-LT23434-item-hottub-mineral-purifier.php">mineral purifier</a> and/or <a href="http://www.hottubworks.com/SpaParts/Ozone.php">ozone generator</a>. As a stand alone sanitizer the chlorine levels should be a little higher 4-5 ppm than if it is being used with a mineral purifier and/or ozone. 3-4ppm is all right when used with mineral purifiers and/or ozone generators. It is in a granular form and dissolves almost instantly. Popular with customers who use their spas several times a week. </p> <p><a href="http://www.hottubworks.com/part-LT45425-item-hottub-bromine-tablets.php">Bromine</a>. Can be used alone or in conjunction with a mineral purifier and/or ozone generator. As a stand alone sanitizer the Bromine levels should be a little higher 4-5 ppm than if it is being used with a mineral purifier and/or ozone. Bromine can be in a granular or tablet form. The tablet form takes longer to dissolve and raise the Bromine levels. <a href="http://www.hottubworks.com/part-LTBEI-item-hottub-sanitizer.php">Sodium Bromide</a> is often added to the water to help speed up the dissolving rate of the tablets, and increase the Bromine levels quickly. Popular with customers who use there spa maybe once a week.</p> <p><a href="http://www.hottubworks.com/HotTubChemicals/#Sanitizers">Leisure Time</a>. A brand of <a href="http://www.hottubworks.com/HotTubChemicals/#Sanitizers">portable spa chemicals</a>. </p> <p>Nature 2. A brand of <a href="http://www.hottubworks.com/part-LT23434-item-hottub-mineral-purifier.php">Mineral Purifier</a>. Cannot be used alone. Must be used with either Chlorine or Bromine. It acts as a secondary sanitizer and will allow for the Chlorine or Bromine levels to be at the lowest level of the ideal ranges, 3-4ppm. Ozone or shock helps stimulate the release of the zinc and silver ions in the purifier stick. Zinc is good for preventing algae and molds, silver is good for killing or damaging bacteria and viruses. </p> http://www.hottubworks.com/spa-repair-forum/topic/difference-in-chemicals#post-398 Thu, 11 Feb 2010 13:52:43 +0000 Phil 398@http://www.hottubworks.com/spa-repair-forum/ <p>what are the pros and cons of chlorine, bromide,Lesiure time, &#38; Nature 2. I am currently useing Baqua and am not satified, water is always cloudy even when new. </p> http://www.hottubworks.com/spa-repair-forum/topic/pressure-switch#post-397 Tue, 09 Feb 2010 14:47:35 +0000 Mary 397@http://www.hottubworks.com/spa-repair-forum/ <p>They will come adjusted. Can you email me directly at <a href="mailto:mary@hottubworks.com">mary@hottubworks.com</a><br /> There should be a label on the pressure switch, I show they use a switch from TecMark. There should be the TecMark part number on it. Maybe you can email me a digital picture of your old switch? </p> http://www.hottubworks.com/spa-repair-forum/topic/pressure-switch#post-396 Tue, 09 Feb 2010 14:40:01 +0000 m.callahan 396@http://www.hottubworks.com/spa-repair-forum/ <p>The switch that is on the heater does not look like the replacement you suggested.<br /> It is white plastic with a black wheel in the middle it says 2 PSI on it<br /> It has a place for three wires but only two are used<br /> should I replace it with your choice<br /> and do I need to make any adjustments? </p> http://www.hottubworks.com/spa-repair-forum/topic/pressure-switch#post-395 Tue, 09 Feb 2010 11:57:10 +0000 Mary 395@http://www.hottubworks.com/spa-repair-forum/ <p>Yes you can replace. First turn off the breaker to the spa so there will be no power going to it. Close <a href="http://www.hottubworks.com/SearchResults.php?keywords=slice+valve">slice valves</a> if you have them going to the heater so you don't need to drain the water down. Remove the wires to the <a href="http://www.hottubworks.com/cgi-bin/commerce.cgi?preadd=action&#38;key=2-3902">pressure switch</a> and unscrew it from the <a href="http://www.hottubworks.com/SpaParts/HeaterComplete.php">spa heater manifold</a>. Install new switch by threading back into heater manifold. You can use a little teflon tape on the threads. Reconnect the wires to switch and open slice valves, or fill back up if you do not have shut off valves. The part number for the switch is 2-3902 or simply follow the links I set up on the blue word <a href="http://www.hottubworks.com/cgi-bin/commerce.cgi?preadd=action&#38;key=2-3902">pressure switch</a>. </p> http://www.hottubworks.com/spa-repair-forum/topic/pressure-switch#post-394 Tue, 09 Feb 2010 10:17:46 +0000 m.callahan 394@http://www.hottubworks.com/spa-repair-forum/ <p>I have a 2000 Z255 Jaccuzzi hot tub. The pressure switch is leaking.<br /> How do I replace the switch? Is there a replacement for the Jaccuzzi R961000 switch? </p> http://www.hottubworks.com/spa-repair-forum/topic/sl-gt-spa-went-to-sleepdied-whatever#post-393 Mon, 08 Feb 2010 11:29:57 +0000 Mary 393@http://www.hottubworks.com/spa-repair-forum/ <p>The operation card should have been included. By pressing the "temp" or "set" button and then light that will allow you to change modes. I have asked you to email directly and I will email you back a copy of the card. We are very sorry for the inconvience. </p> http://www.hottubworks.com/spa-repair-forum/topic/balboa-code-sl-my-spa-fell-asleepgt-how-do-i-wake-it#post-392 Mon, 08 Feb 2010 11:23:15 +0000 Mary 392@http://www.hottubworks.com/spa-repair-forum/ <p>Brian just confirmed that the operation card should have came with the pack. </p> http://www.hottubworks.com/spa-repair-forum/topic/balboa-code-sl-my-spa-fell-asleepgt-how-do-i-wake-it#post-391 Mon, 08 Feb 2010 11:20:40 +0000 Mary 391@http://www.hottubworks.com/spa-repair-forum/ <p>If you would like to email me directly I can email you back a copy of the operation card. I appoligize for any inconvience. I have asked Brian about the operation manual as well and why one was not included. My email address is <a href="mailto:mary@hottubworks.com">mary@hottubworks.com</a><br /> The sleep mode will keep the spa temperature within 20 degrees of your set temp but will only heat during the filter cycle if it goes 20 degrees below. There is also a freeze protection which the pump would have been activated automatically if the temp drops below 42 degrees. </p> http://www.hottubworks.com/spa-repair-forum/topic/balboa-code-sl-my-spa-fell-asleepgt-how-do-i-wake-it#post-390 Mon, 08 Feb 2010 11:03:29 +0000 wdeljr 390@http://www.hottubworks.com/spa-repair-forum/ <p>Thanks Mary. </p> <p>The Balboa SpaPac came from you folks with no paperwork of any kind. </p> <p>I would like a manual. </p> <p>In speaking with my son just now after resetting the tub,(it went down to 63 degrees over the weekend in the freezing temperatures)it seems that my eight year old granddaughter was messing with the buttons when she was in the tub last week(which is when the problem started) Had I in my possession a viable reference guide, I would have solved a lot of problems and saved quite a bit of aggravation. You folks just lost your Gold Star.</p> <p>Time to call Brian/CustServ at your office to get a manual.</p> <p>My Thanks, Bill De Lorenzo in NJ </p> http://www.hottubworks.com/spa-repair-forum/topic/2000-cal-spa-no-heat-1#post-389 Mon, 08 Feb 2010 10:36:14 +0000 Mary 389@http://www.hottubworks.com/spa-repair-forum/ <p>I don't think your element is the problem. It sounds like you are not getting a call for heat and that may be due to the control panel malfunctioning. </p> http://www.hottubworks.com/spa-repair-forum/topic/2000-cal-spa-no-heat-1#post-388 Mon, 08 Feb 2010 10:22:20 +0000 ggbelsky 388@http://www.hottubworks.com/spa-repair-forum/ <p>Mary,<br /> The actual temp is 62. I am going to test the element for resistance or connectivity. </p> http://www.hottubworks.com/spa-repair-forum/topic/balboa-code-sl-my-spa-fell-asleepgt-how-do-i-wake-it#post-387 Mon, 08 Feb 2010 09:34:02 +0000 Mary 387@http://www.hottubworks.com/spa-repair-forum/ <p>To change the mode on your spa you would push the "temp" or "set" button and then the light button. </p> http://www.hottubworks.com/spa-repair-forum/topic/balboa-code-sl-my-spa-fell-asleepgt-how-do-i-wake-it#post-386 Sun, 07 Feb 2010 14:20:45 +0000 wdeljr 386@http://www.hottubworks.com/spa-repair-forum/ <p>spa shows SL. I looked it up and the unit is asleep. How do I wake it uP? </p> http://www.hottubworks.com/spa-repair-forum/topic/sl-gt-spa-went-to-sleepdied-whatever#post-385 Sat, 06 Feb 2010 16:31:19 +0000 wdeljr 385@http://www.hottubworks.com/spa-repair-forum/ <p>Well, in that this NEW Balboa spa pack came with no manual and none is available at either Hottubworks or Balboa Instruments, I'm rather distressed. I have Tub getting colder and colder in freezing weather in a snowstorm. The balboa instruments site says that the unit is in 'sleep mode', and to just change it back to normal...without a manual it's rather difficult. I myself never put it into sleep mode and didn't even know there was one. The actual temp is now in the 60's(F) and with both companies asleep for the weekend I can see it's going to be a race to see if I can get an answer before the tub has to be emptied to avoid a rupture. I've tried cutting power to enable a reboot to no avail. Suggestions? </p> http://www.hottubworks.com/spa-repair-forum/topic/2000-cal-spa-no-heat-1#post-384 Sat, 06 Feb 2010 09:55:10 +0000 Mary 384@http://www.hottubworks.com/spa-repair-forum/ <p>It is a very good possibility that the <a href="http://www.hottubworks.com/SpaParts/CabinetSides.php">control panel</a> is malfunctioning, even though you repaired the wires. The wires are so small that it can be difficult to get a good connection.<br /> What is the actual water temperature in your spa? I am trying to determine if your <a href="http://www.hottubworks.com/SpaParts/HeaterComplete.php">heater</a> is actually working and maybe the indicator is not coming on due to the wires be chewed through. </p> http://www.hottubworks.com/spa-repair-forum/topic/2000-cal-spa-no-heat-1#post-383 Fri, 05 Feb 2010 23:10:10 +0000 ggbelsky 383@http://www.hottubworks.com/spa-repair-forum/ <p>Mary,<br /> It went to the control panel, I have fixed that wire, do you think it may have shorted something? </p> http://www.hottubworks.com/spa-repair-forum/topic/2000-cal-spa-no-heat-1#post-382 Thu, 04 Feb 2010 11:17:45 +0000 Mary 382@http://www.hottubworks.com/spa-repair-forum/ <p>Do you know what the wire that the rat chewed up went to? Did they go to the control panel or one of the sensors? </p> http://www.hottubworks.com/spa-repair-forum/topic/2000-cal-spa-no-heat-1#post-381 Thu, 04 Feb 2010 09:19:54 +0000 ggbelsky 381@http://www.hottubworks.com/spa-repair-forum/ <p>No, no other codes have shown, but the heat light is still not coming on, could there be a logic problem? What would I look for or how could I diagnose that? </p> http://www.hottubworks.com/spa-repair-forum/topic/frequent-short-cycling#post-380 Wed, 03 Feb 2010 14:20:28 +0000 Mary 380@http://www.hottubworks.com/spa-repair-forum/ <p>sounds good, I did find a manual but wasn't sure what year or model you own. I will include a link in case you cannot locate your manual.<br /> <a href="http://www.catalinaspas.com/SpaManual1.pdf" rel="nofollow">http://www.catalinaspas.com/SpaManual1.pdf</a> </p> http://www.hottubworks.com/spa-repair-forum/topic/frequent-short-cycling#post-379 Wed, 03 Feb 2010 14:11:55 +0000 tcbro 379@http://www.hottubworks.com/spa-repair-forum/ <p>Yeah, that's pretty much what I remember, on 2 or 3 times/hour for a few minutes each time. I never suspected the new motor/pump was causing it, I just wanted to mention that it was just replaced. The digital desplay is showing the temp, no error codes. I need to dig around in my files and find that manual. Maybe there's a reset sequence I can try or a series of entries to display any error codes. Thanks for confirming my suspicions. I'll keep you posted as I learn more.</p> <p>Tom </p> http://www.hottubworks.com/spa-repair-forum/topic/sl-850-sequoia-spa-leaking#post-378 Wed, 03 Feb 2010 11:23:53 +0000 Mary 378@http://www.hottubworks.com/spa-repair-forum/ <p>Is the water isolated to one side of the spa? Does it drain down to a certain point and then stop? If the leak is located in the foamed area of the spa it will not be easy to locate. You will need to remove the side panel and locate the saturated foam. If there is no sign of water once the panel has been removed you can probe the foam using a wooden dow rod for signs of water. Once you locate the leak you will need to remove the wet foam, replace whatever it is that is leaking, and then refoam.<br /> You can try and get a plumbing diagram from the manufacturer Cal Spas. Not sure if they will provide one but wouldn't hurt to ask. </p> http://www.hottubworks.com/spa-repair-forum/topic/trouble-with-thermostat-reading#post-377 Wed, 03 Feb 2010 11:09:04 +0000 Mary 377@http://www.hottubworks.com/spa-repair-forum/ <p>Yes it can be replaced. In the control load box there may be a wiring diagram. You will have a <a href="http://www.hottubworks.com/SpaParts/HeaterHiLimits.php">high limit sensor</a> as well as a <a href="http://www.hottubworks.com/SpaParts/HeaterSensors.php">temperature sensor</a>. You need to locate which one is the temp sensor from the wiring diagram. It should show you where it plugs into the circuit board. Follow those wire to the sensor. Sometimes you will have both the temp and high limit on the heater. Other times you will have the high limit on the heater but the temp sensor head will be mounted in the spa somewhere to monitor the water temperature inside the spa. </p> http://www.hottubworks.com/spa-repair-forum/topic/2000-cal-spa-no-heat-1#post-376 Wed, 03 Feb 2010 11:01:27 +0000 Mary 376@http://www.hottubworks.com/spa-repair-forum/ <p>Is the actual water temperature 62 degrees like the display goes back to? Are there any other codes coming up on the display other than EC? </p> http://www.hottubworks.com/spa-repair-forum/topic/frequent-short-cycling#post-375 Wed, 03 Feb 2010 10:50:38 +0000 Mary 375@http://www.hottubworks.com/spa-repair-forum/ <p>It should come on every 30 minutes and run for a couple of minutes. They use this function to monitor the water temperature. The new <a href="http://www.hottubworks.com/SpaParts/PumpsSideCenterDischarge.php">pump</a> should not be causing this, it is only running due to being supplied power from the <a href="http://www.hottubworks.com/SpaParts/ElectricalCircuitBoards.php">circuit board</a>. It sounds more like a programming or <a href="http://www.hottubworks.com/SpaParts/ElectricalCircuitBoards.php">circuit board</a> problem. Are there any messages on the <a href="http://www.hottubworks.com/SpaParts/CabinetSides.php">control panel</a> display? </p> http://www.hottubworks.com/spa-repair-forum/topic/fl-code-on-2004-cal-spa#post-374 Wed, 03 Feb 2010 09:26:13 +0000 Doug M 374@http://www.hottubworks.com/spa-repair-forum/ <p>Hi Mary,</p> <p>I replaced the pressure switch and the filters. The spa works right after I turn the breaker on but after a cycle it goes back to the "FL" mode. Any ideas? Thanks..........Doug </p> http://www.hottubworks.com/spa-repair-forum/topic/trouble-with-thermostat-reading#post-373 Wed, 03 Feb 2010 05:55:24 +0000 mlyesiuk 373@http://www.hottubworks.com/spa-repair-forum/ <p>Is this something that we could purchase a part for and repair ourselves. </p> http://www.hottubworks.com/spa-repair-forum/topic/2000-cal-spa-no-heat-1#post-372 Tue, 02 Feb 2010 15:13:00 +0000 ggbelsky 372@http://www.hottubworks.com/spa-repair-forum/ <p>Mary,<br /> I appreciate the manual, I have run the spa for a day and a half and it is not heating either in standard or EC mode, I do not see the heat light coming on in the control pad. Any ideas? </p> http://www.hottubworks.com/spa-repair-forum/topic/trouble-with-thermostat-reading#post-371 Tue, 02 Feb 2010 13:59:38 +0000 Mary 371@http://www.hottubworks.com/spa-repair-forum/ <p>ok that makes sense. It sounds like you may be having a temperature sensor problem. Usually when the readout does not match what the actual water temperature is it is the temperature sensor causing the problem. </p> http://www.hottubworks.com/spa-repair-forum/topic/sl-850-sequoia-spa-leaking#post-370 Tue, 02 Feb 2010 13:48:09 +0000 dfowen37 370@http://www.hottubworks.com/spa-repair-forum/ <p>I have an SL850 Sequoia Spa and it's leaking... How do I get a plumbing diagram for this product or how do I fix it... </p>