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Track Your Order

We're in the process of transitions shipments to FedEx, if you placed your after January 7, 2013 you can track your order here.

Welcome to the HotTubWorks.com package tracking page.

You may request tracking for your shipment after receiving your tracking number via email or after waiting a specified time after you place your order (see below). For orders that contain filters, chemicals, cover lifts or spa accessories, enter your tracking number in the blank space below and click the "Track Order" button. (The tracking number is located in the email we sent when when we shipped your order.)

If you did not get your tracking number via email and it has been at least 4 business days since you placed your order, please click here.


UPS Tracking Number:

I agree to the following:
NOTICE: The UPS package tracking systems accessed via this service (the "Tracking Systems") and tracking information obtained through this service (the "Information") are the private property of UPS. UPS authorizes you to use the Tracking Systems solely to track shipments tendered by or for you to UPS for delivery and for no other purpose. Without limitation, you are not authorized to make the Information available on any web site or otherwise reproduce, distribute, copy, store, use or sell the Information for commercial gain without the express written consent of UPS. This is a personal service, thus you right to use the Tracking System or Information is non-assignable. Any access or use that is inconsistent with these terms is unauthorized and strictly prohibited.

To see our shipping policy, click here. For all other inquires, click here.



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Customer Feedback

My new SPA cover arrived and I am delighted with the quaility of the cover and the excellent and fast shipping. The cover is nicer than what came with my Sundance SPA when it was new.

Patrick O

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