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Posts Tagged ‘www.hottubworks.com’

Getting Ready for Summer!

March 30th, 2011 by

It would seem that spring has finally sprung here. The blue skies and warmer weather woke me from my winter coma and I realize it’s almost ‘shorts and bathing suit’ season. You know that feeling when you wake up from a deep sleep and realize you have overslept? That instantaneous panic that hits before you are fully awake? That’s how I felt.

So I decided to begin (again…) an exercise and diet program. I am 2 days in and my legs are so sore – let’s just say I am very thankful that there is a ‘handicap’ rail in the ladies room here at Hot Tub Works. I’m hopeful to look like the lovely lady below, very soon!

spa-ready

Speaking of summer coming, I want to share with you two of my favorite products that we carry. The Outdoor Solar Shower and Towel Rack are awesome. I do not have a spa, but I do live near the beach. These items are a life-saver when it comes to keeping sand out of the house. The kids rinse off outside, towel off with clean towels, then hang the beach towels up to dry. And most of the time, the system works. Teenagers, you know?

Hmmm….I wonder if I could get someone from shipping to help me out of my chair?

- Julie

Hottubworks.com celebrates Alea’s Birthday

March 14th, 2011 by

Alea Cozzi is a wonderful person.  It’s really that simple. She’s loyal, smart, funny, kind, authentic, considerate, responsible, supportive, brave, caring, fair, generous, …. and she has great style. I guess you might get the picture.

My life is better because she’s in it. ~ Happy Birthday, Alea!

photo
Thanks;

Jerry

Hot Tub Covers – Service is Most Important

March 11th, 2011 by

hot-tub-spa-consumer-reviews

 

 

 

 

 

Actual Testimonial this morning! I feel so lucky to work with these folks!

 

Lietta Brutsche - We Love You!

MARCH 9, 2011                                    RE: LIETTA BRUTSCHE

ATT: ALEA

WE WOULD LIKE TO THANK YOU FOR THE PLEASURE OF PURCHASING OUR HOT TUB COVER FROM YOUR COMPANY.  IN TODAY’S IMPERSONAL, COMPETITIVE RETAIL AND INTERNET SALES CLIMATE SELDOM IS THERE AN EXPERIENCE THAT COMPELS ANYONE TO STOP FOR A MOMENT AND REFLECT ON THE EXTRAORDINARY ATTITUDE, ABILITY AND CHARACTER OF THE SALES PERSON, THE SUPERIOR QUALITY OF THE PRODUCT AND THE COMPANY PHILOSOPHY THAT CREATES THIS POSITIVE ENVIRONMENT.

WE REQUESTED THE NAME OF SOMEONE IN YOUR COMPANY THAT WE COULD CONTACT TO MAKE THEM AWARE OF HOW MUCH WE ENJOYED THE SUPERB SERVICE AND EXPERIENCE LIETTA PROVIDED.  QUALITY QUESTIONS WERE RESOLVED; SIZE ISSUES WERE DISPATCHED WITH PATIENCE AND PROFESSIONALISM ETC. ETC. BUT IN THE END, IT WAS OUR 100 PERCENT CONFIDENCE IN LIETTA THAT CONVINCED US TO PURCHASE OUR COVER FROM YOUR COMPANY.   WE ARE CONFIDENT THAT WE COULD NOT HAVE RECEIVED BETTER SERVICE HAD WE DEALT WITH THE CEO OF YOUR COMPANY.

WE OWN THREE SMALL CORPORATIONS IN NY AND FLA AND REALIZE THE IMPORTANCE OF EMPLOYEES WHO REALLY CARE, WHO CONSISTENTLY PERFORM ABOVE AND BEYOND NORMAL EXPECTATIONS.  BASED UPON OUR EXPERIENCE LIETTA IS ONE OF THOSE SPECIAL PEOPLE.  SHE IS AN INVALUABLE ASSET TO YOUR COMPANY.

REGARDS,

LEW ROBBINS,  CAMDEN, NY

HotTubWorks.com: A Great Place to Work

March 9th, 2011 by

banana-smileOne of the main reasons why we are always so helpful and happy on the phone when you call in is that Hot Tub Works is a great place to work. Not only does everyone get along but the owners do special little things to show their appreciation.

One of the main things they do is a raffle for a free car wash every Friday. I was lucky enough to win the last one!! Things like that really show how much we are appreciated and show how much they appreciate us.

I have worked at a lot of  places where they just treat their employees as numbers but here everyone is treated as an individual and is glorified for their accomplishments. And I think that shows in how we treat ever person that we talk to on the phone.

We are constantly getting reviews about how great our customer service is and how dealing with our company is such a great experience, from the phone message when you call in to the hint of a smile you could hear in our customer service representative’s voices.

So next time you have any questions please don’t hesitate to call we’re happy and ready to help you.

Single Mom Seeks Full Time Work – and Spa Relaxation!

March 4th, 2011 by

single mom seeks relaxation - in a spa

Oh how I wish I had a hot tub! This has been a long week…a week that finally saw the completion of my transition to full time status here at Hot Tub Works. It’s been two years in the making and I couldn’t be more excited – but, it has been more than a few years since this old gal has worked a ‘9 to 5’ schedule!

Oh sure, there is an in-ground Jacuzzi in the apartment complex where I live with my 3 kids. After listening to some of the stories from our customers, I don’t think a soak in community ‘germ soup’ would be very relaxing.

(Note to customers: here at Hot Tub Works, we are your ‘spa therapists’ in every sense of the word – know that your stories are all safe under our cone of silence. But do keep them coming. We love when you share with us!).

aromatherapy for spas and hot tubs

AromaTherapy

I doubt that the nice folks who operate my community are as vigilant about water quality as we are here. So, how do those of us without a personal spa experience relax?

I am a big advocate of making a restful, retreat like environment in my own bedroom and bathroom. Nice sheets, pillows – the whole ‘blissful bed’ experience. Candles are a must, along with other aromatherapies. Just because I don’t have a spa in my backyard (okay fine – I don’t even have a backyard. I am learning to deal with it!) doesn’t mean I can’t use some of the amazing hot tub aromatherapy products we sell here. I can put some of the crystals in a small cloth bag and place them in the shower, or a tiny amount of the liquid product in a sink filled with hot water turns my bathroom into a restful, scented space.

Check out the entire selection of spa scents. How about some Mood Crystals in my car? That sounds like an awesome idea!

Now all I need is some smooth blues guitar from my iPod and a glass of wine. Ummm, is it 5 o’clock yet??

~ Julie

Helping a Customer With a Rodent Issue

March 3rd, 2011 by

Mice in hot tubsIts crazy to think about just how many items there are on our site. Just the other day while helping a customer I discovered an item that I think would be helpful to a lot of people out there.

He was complaining that rodents were getting up in his equipment and eating through his wires. Mice underneath the spa. So not only did I help him find the replacement wires he needed but I helped him find an item that should help with his rodent problem as well.

The item is question is sku # 3-80-700-1000. The official name of it is the Mouse-Away Pouch. It is a little pouch with different types of essential oils that is supposed to repel rodents. The best thing about it is that it is poison free so it wont harm them or you.

Hopefully you don’t have any rodent issues but if you do I think that this item will really help!!  I was glad that I had previously discussed the item with our technician and that I was able to help a customer find a solution to their problem.

So remember, if you ever have any questions on any of the items on our site (there are a lot J) or need help solving a sticky situation with your hot tub we are always here to help.

~Nicholas

To All of You out There Thank You! If I Were There, I’d Hug Ya!

March 3rd, 2011 by

big-hug for our customers

I have been a customer service representative at Hot Tub Works for almost 5 years and I love what I do. However a good portion of the job is helping customers who have had a less than ideal situation (example: a damaged package delivered) and may be upset when calling in.

It is a wonderful feeling to offer a solution and bring the old fashioned “over the top” customer service into reality and turn a potentially bad experience into a good one for our customers.

Our honest desire to make your experience with Hot Tub Works enjoyable from beginning to end usually surprises people and I absolutely love it when they call in or email us about their experience in genuine “over the top” customer service.

To all of you out there thank you! If I were there, I’d hug ya!

Lietta

Bullfrog Spas Hires A Good Guy

February 28th, 2011 by
Bullfrog Spas and HotTubs New CEO

Friday night I was checking email and this press release came through. It’s a good match for the man and the company. I’m impressed that the founder was humble enough to bring in a person who knows more about building a dealer network than himself. So, I predict good things for Bullfrog spas

Hi-Tech Hot Tub Company Welcomes New CEO

Hot tub industry veteran, Jerry Pasley named Chief Executive Officer at Bullfrog Spas. Plans to lead innovative up-and-coming spa manufacturer to the next level.

New Bullfrog CEO – Jerry Pasley

Quote startIn making this decision, I was not concerned about what Bullfrog Spas is, or is not at the present time, but what it can become. I can see enormous potential at Bullfrog going into the future.Quote end

Salt Lake City, UT (Vocus/PRWEB) February 25, 2011

Bullfrog International, LC, is pleased to announce the hire of Jerry Pasley to the position of Chief Executive Officer. Mr. Pasley was formerly the Executive Vice President of Sales at Jacuzzi Hot Tubs and Sundance Spas.

Mr. Pasley will assume responsibility for the general leadership, sales direction, and day to day decisions at Bullfrog Spas. David Ludlow, former CEO, Founder, and the inventor of Bullfrog’s patented JetPak System, will remain with Bullfrog Spas as President and will focus on further Product Research and Development and Business Development. Ludlow welcomed the addition of Pasley to the executive team and, in fact, was instrumental in his acquisition.

Ludlow expressed his support and approval of this move: “Jerry Pasley is not only a seasoned pool and spa industry veteran, but more than that, he shares the vision of what Bullfrog can become and he has the ability and industry influence to propel Bullfrog into a leadership role in the marketplace.”

Mr. Pasley has nearly 30 years of experience in the hot tub industry, with a focus on sales management and sales strategy. He has served on the Association of Pool and Spa Professionals’ Hot Tub Council and has considerable experience in the development of retailer and distribution networks. He currently sits on the Board of Directors of the Association of Pool and Spa Professionals (APSP) as a Director at Large.

When asked about the decision to leave one of the major hot tub manufacturers in the industry, especially considering their history and recognizable brand, Mr. Pasley replied, “In making this decision, I was not concerned about what Bullfrog Spas is, or is not, at the present time but what it can become. I can see enormous potential at Bullfrog going into the future. The track record of impressive growth is already there and with their patented technology and quality Bullfrog will soon be an industry leader.”

Mr. Pasley’s goals for Bullfrog include securing solid financing plans for Bullfrog dealers and the establishment of enhanced sales and marketing programs to expand the influence of Bullfrog Spas and the JetPak System. Pasley commented on these plans, “I’m confident that we can explore and implement plans to allow dealers to show more spas. Along with the expansion of sales networks, this will simply allow many more people the chance to discover the unique benefits and the reliability that you get with a JetPak-powered Bullfrog Spa.”

Most Energy Efficient Hot Tubs and Spas

February 23rd, 2011 by

Operating Cost…..maybe the “new” feature.

Its going to be a real driving factor for many spa buyers in the future. Historically, it has not been.  Features always won out,  bigger the better, more jets, fancy lights, over sized stereos, flat screen TVs, anything that was shiny sold. The same design strategy that brought us the HUMMER was also spurring the inspiration for hot tubs.

No doubt things are changing.  Today I saw a release by Bullfrog Spas, a small, yet good company out the Salt Lake area, touting their  low operation cost, they even were brave enough to create a graphic showing themselves better than the giants of the industry (Sundance Spas/Jacuzzi and Hot Spring Spas).

The graphic told me a couple things; 1- Their phone is ringing with a Hot Spring Spas representative calling and asking them to recall the graphic or be ready for war (at least that was my experience some years ago in a similar situation). 2- Bullfrog is brave (bravery can be confused for arrogance).  3-  It’s probably true.  Their company culture is honorable by spa industry standards.

Bullfrog’s claim is they rank high on CEC list of approved efficient hot tubs.  Which in turn caused me to look up who’s been approved.  I was surprised to see a rather short list of approved spa manufacturers.  I have included a link and the actual list from the CA.GOV site.  One fact worth mentioning is Roto Molded spas, like Free Flow Spa or Strong Spas, are the best design for heat retention, so I’m surprised they are not listed.

There are a number of factors to the ownership costs of a hot tub, a quality spa cover spa chemicals, spa filters, and spa parts, all play a part in the ongoing expense.  For those items, we (HotTubWorks.com)are here to help.

http://www.bullfrogspas.com/hot-tub-blog/wp-content/uploads/2011/02/energy-efficiency-comparison.jpg

11/23/2010 Portable Electric Spas CEC Appliance Efficiency Regulations Section 1604(g)(2) Blue Falls Manufacturing 4549 52 St. P.O. Box 560 Thorsby Alberta T0C 2P0 CANADA (780) 789-2626 Ext. 352 (780) 789-2624 glenn@goarctic.com www.goarctic.com
11/23/2010 Portable Electric Spas CEC Appliance Efficiency Regulations Section 1604(g)(2) Bullfrog 668 West 14600 South Bluffdale UT 84065 United States (801) 565-8111 (801) 553-0349 reddington@bullfrogspas.com www.bullfrogspas.com
12/13/2010 Portable Electric Spas CEC Appliance Efficiency Regulations Section 1604(g)(2) Clear Water Spas/Hydra Plastics P.O Box 2140 18800 Woodinville-Snohomish Road Woodinville WA 98072 United States (425) 483-1877 (425) 487-1148 servicesupport@clearwaterspas.com http://www.clearwaterspas.com
12/29/2010 Portable Electric Spas CEC Appliance Efficiency Regulations Section 1604(g)(2) Columbia Spas, Inc. 1827 Talbot Road SE Jefferson OR 97352 United States (541) 327-2938 (541) 327-2962 jburton@columbiaspas.com http://www.columbiaspas.com
11/23/2010 Portable Electric Spas CEC Appliance Efficiency Regulations Section 1604(g)(2) Dimension One Spas 2611 Business Park Drive Vista CA 92081 United States (760) 727-7727 (760) 734-4096 apugliese@d1spas.com http://www.d1spas.com
11/29/2010 Portable Electric Spas CEC Appliance Efficiency Regulations Section 1604(g)(2) Emerald Spa Corporation / Kennedy Laboratories 4150 East Paris Avenue Kentwood MI 49512 United States (616) 871-3400 (616) 871-3420 mhmica@aol.com http://www.emeraldspa.com
01/12/2011 Portable Electric Spas CEC Appliance Efficiency Regulations Section 1604(g)(2) Intertek 3933 U.S. Route 11 Cortland NY 13045 United States (607) 758-6366 (607) 753-0439 pam.springer@intertek.com www.intertek-etlsemko.com
01/04/2011 Portable Electric Spas CEC Appliance Efficiency Regulations Section 1604(g)(2) Marquis Corp. 4545-1 Independence highway Independence OR 97351 United States (503) 838-0888 Ext. 191 (503) 838-3849 scollins@marquiscorp.com http://www.marquiscorp.com/
01/06/2011 Portable Electric Spas CEC Appliance Efficiency Regulations Section 1604(g)(2) Marquis Corp. R&D Lab 4545-1 Independence Highway Independence OR 97351 United States (503) 838-0888 Ext. 122 (503) 838-3849 scollins@marquiscorp.com http://www.marquisspas.com
11/29/2010 Portable Electric Spas CEC Appliance Efficiency Regulations Section 1604(g)(2) Master Spas, Inc. 6927 Lincoln Parkway Fort Wayne IN 46804 USA (260) 436-9100 (260) 432-7935 ncoelho@masterspas.com www.masterspas.com
11/29/2010 Portable Electric Spas CEC Appliance Efficiency Regulations Section 1604(g)(2) Sundance Spas Inc. 14525 Monte Vista Avenue Chino CA 91710 United States (909) 606-7733 (909) 627-1084 jason@sundancespas.com www.sundancespas.com
12/13/2010 Portable Electric Spas CEC Appliance Efficiency Regulations Section 1604(g)(2) TUV Rheinland of North America, Inc. 12 Commerce Road Newtown CT 06470 United States (203) 426-0888 x 121 (203) 426-4009 dsullivan@us.tuv.com www.us.tuv.com

New Hot Tub Research Finds New Benefits

December 15th, 2010 by

Numerous studies have examined the effects of water immersion temperatures on the cardiovascular system, but few have examined the effects of immersion temperature on factors relating to autonomic nervous system regulation (ANS).

Our research thus far has assessed aquatic immersion temperatures upon the cardiovascular system, peripheral circulation and core temperatures in a young college-aged group and a middle-aged group. We have found a number of important physiologic changes within the ANS that occur during immersion, with a striking decrease in sympathetic nervous system function during warm water immersion. Interestingly these changes are almost identical between age groups, with the older age group at higher baseline measurements.

These changes may well have beneficial public health implications for water use.

NASMI
Physical Education Building Room 101AA
PO Box 641410
Pullman, WA  99164-1410
Phone: 509-335-8226
Fax: 509-335-4594
aquatic.research@wsu.edu