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Posts Tagged ‘spa supplies’

Cal Spas “Lifetime” is shorter than it sounds

December 9th, 2010 by

“Lifetime” warranty can be slippery

Posted by James Shiffer

When Bridget DeZiel’s hot tub turned cold earlier this fall, she figured the lifetime warranty meant she would get a new heater gratis. Yet the Bloomington woman paid $250 to replace the unit because she was told that “lifetime” on her eight-year-old Cal Spas hot tub meant seven years.

The definition of lifetime is slippery when it comes to product warranties. Manufacturers often mean the expected lifespan of the product, or they could mean the time it’s owned by its original buyer, according to the Federal Trade Commission. The least common usage is the lifetime of the owner, the FTC says.

In DeZiel’s case, the dealer made a mistake, because lifetime really meant lifetime and DeZiel should have paid only the labor cost, according to Cal Spas spokeswoman Courtney Salas. The Pomona, Calif.-based company has contacted its Minnesota distributors to correct these misinterpretations, Salas said.

As for DeZiel’s overpayment, “we’ll take care of it,” Salas said.

What surprises have you encountered with lifetime warranties?

Camping With Hot Tubs

October 5th, 2010 by

I am always amazed the extent people will go to enjoy the warm soothing waters of a Hot Tub. I stumbled upon a group of people who figured out the best method of making a Hot Tub while camping. Now I admit this is not the first time I have seen this. For example the guy who turned the front loader of his bull dozer into a Hot Tub heated by fire, or the red necks who used an old cast iron tub with a bomb fire under the tub for their heat source.

What it does tell me is people love sitting in a hot tub and people are nuts. I appreciate both facts equally.

Hot Tub Cover Drama

September 30th, 2010 by

A year ago our logistics supplier fell upon hard times, like many. They had to sell off their assets and could not pay off many of their suppliers.  It was hard to watch people we cared about lose their jobs through no fault of their own.  Common story these past few years.

About six months ago we got a letter from one of their suppliers demanding we pay them. We thought that was a little strange since we paid all of our bills. Turns out there is this old obscure law which states the that the original shipper of product is potentially liable for the freight bill even they already paid the shipping company who managed the freight. For example, if we hired Fedex to ship a spa cover, and Fedex sub contracts part of the shipping service to a regional carrier, Fedex collects the money from us and does not pay the sub, the sub can sue us for their part of the bill even though we already paid Fedex for the complete service.

Yes, so the innocent, bill paying company can be forced to pay twice. Seems strange in America that we have laws like that. Kinda heightens my dislike for lawyers and government all in one bad experience.  The net of the story is we just worked through it and made the best of weird situation.

That said, I’m grateful we have a thriving company which provides for many families, supplies great product and gives me a place to go everyday.

Hot Tub Hat VS Spa Covers

September 26th, 2010 by

Everyday my inbox gets a dozen or so google alerts letting me know what’s happening in the world of hot tubs.  I get real bored with the typical articles about the Hollywood stars partying in the hot tub, which is about 70% of the media coverage on hot tubs.  I saw one yesterday for young Palin’s x, that he and a video co-star used a hot tub to get to know each other.  The writer is obviously misguided that people would care about Palins x or that he got in a hot tub with another unknown.

On the other hand, now and then, I see something that makes me smile. Today, I saw of the most entertaining hot tub product articles this year.  A hot tub hat, that’s right, a little tank to hold hot water, on your head.  Now aside from the fact that I doubt it will find much of a market, it is extremely entertaining to me to realize that some designer actually spent good time and money to pursue this idea.   The designer must have been so enthralled with the idea to go through enormous hours of developing a product. It’s bizarre and I guess that’s why I like it.

We make hot tub covers, allot of them.  More than anyone else.  Nothing to entertaining about it but they do make sense.  They wont prevent hair loss like the hot tub hat, but they will save you energy and keep the hot tub warm.  Thousands of hours have into designing and redesigning the product and how we make it.  The spa covers don’t make us laugh but they do make us smile when our clients are happy.

Spa Ozone ….. The Basics

September 21st, 2010 by

Ozone was discovered by German scientist Christian Friedrich Schönbein in the 1840s when he identified a unique odor during electrolysis and electrical sparking experiments. He recognized the scent as the same odor found after a lightening flash and named the substance ozone.

Ozone is created when…

oxygen molecules are split, by a high-energy electrical discharge, resulting in two individual oxygen atoms and those individual oxygen atoms unite with remaining oxygen molecules to produce a three-atom molecule of ozone.

The weak bond holding ozone’s third oxygen atom causes the molecule to be extremely unstable and thus, very effective as an oxidizer.

An oxidation reaction occurs upon any collision between an ozone molecule and an organic molecule, such as bacteria, viruses, fungus and algae, where the oxygen atom held by the weak bond splits off and only oxygen is left behind.

Ozone Benefits

It’s a natural purifier as no harmful chemical by-products are created during purification, making it environmentally friendly.

Eliminates chloramines, chlorine by-products that can cause skin irritations and illness, and their off-gas odor.

Oxidizes hydrogen sulfides, iron, manganese, arsenic and most chlorinated hydrocarbons found in water.

Ozone Facts

In 1906, the city of Nice, France built the first water purification plant to utilize ozone and ozone has been used to purify drinking and municipal waste water ever since.

Safe for mammals and marine life, ozone is used in zoos and aquariums.

Ozone has been purifying bottled water since 1982.

Since 1984, all Olympic Games competition pools have been sanitized with ozone.

In 2001, the FDA allowed the use of ozone as a direct food additive and ozone can safely be used as on food equipment surfaces during the manufacture of food products.

In the pool and spa industry, ozone has been used for more than 65 years as its the most powerful oxidizer that can be safely used in a swimming pool or spa.

Want to learn more?  http://delozonespa.com/