Five years ago we added spa pumps to the site.  It’s been one of those journeys that has come very slowly, not a silver bullet anywhere to be found.  We started with the best brands available, which was not an easy path due to most of the suppliers have been buying each other out.   When we started we just stocked spa pumps,  then we realized we need to test everyone because it was apparent our suppliers did not, then we even built a water test station, to make 100% sure we had great product before the client ever received theirspa pump.. We hired a friend and former colleague from the Sundance Spas engineering department to build our work stations and create the protocol to testing and assembly.   It was one of those projects that seemed not to make any sense on paper yet I knew we had to invest to be the best source online for spa pumps.

Sales have always been good yet it’s taken allot of energy with very little profit, since spa pumps are heavy to ship and the warranty costs seem to never get covered by the supplier.  We have always been liberal with our return policy as if we were the buyers ourselves.   The spa pumps just always seemed to be needing more work.  So one more time, a couple all stars here jumped in and got deep into the project.

Jim and Brian,  spent months researching, studying everything they could to figure out what we needed for our clients, how to source correctly, engineering, how to create the best value for our clients, and how to make it easy to find the right spa pump.  They as always did us proud and our clients right by creating the most complete offering of spa pumps at the best values, and a method so clients can get through the challenge of knowing what they need.   They even made spa pump videos.

So my hat is off to these guys who come to work everyday and care about what they do for us and for you.  It’s an inspiring group.