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Posts Tagged ‘hottubworks’

Planting Claymores! Hottubworks.com Gamers

March 31st, 2011 by

call-of-duty

The majority of employees here at Hot Tub Works enjoy playing video games. Lately, we have all been playing Call of Duty: Black Ops after work. It can be described as a virtual paint ball game that uses modern weaponry.

It makes for great conversation the next day, when one of your work mates has a really bad game the previous night. Nothing can be worse than getting stuck by a Tomahawk or Semtex tipped crossbow bolt, you will hear about it at work the next day!

These games are played online, with other players, both work buddies, and unknown strangers from all over the world. If you want to join us, look for my screen name: BLACKFOOTED.

 

Getting Ready for Summer!

March 30th, 2011 by

It would seem that spring has finally sprung here. The blue skies and warmer weather woke me from my winter coma and I realize it’s almost ‘shorts and bathing suit’ season. You know that feeling when you wake up from a deep sleep and realize you have overslept? That instantaneous panic that hits before you are fully awake? That’s how I felt.

So I decided to begin (again…) an exercise and diet program. I am 2 days in and my legs are so sore – let’s just say I am very thankful that there is a ‘handicap’ rail in the ladies room here at Hot Tub Works. I’m hopeful to look like the lovely lady below, very soon!

spa-ready

Speaking of summer coming, I want to share with you two of my favorite products that we carry. The Outdoor Solar Shower and Towel Rack are awesome. I do not have a spa, but I do live near the beach. These items are a life-saver when it comes to keeping sand out of the house. The kids rinse off outside, towel off with clean towels, then hang the beach towels up to dry. And most of the time, the system works. Teenagers, you know?

Hmmm….I wonder if I could get someone from shipping to help me out of my chair?

- Julie

Hottubworks.com celebrates Alea’s Birthday

March 14th, 2011 by

Alea Cozzi is a wonderful person.  It’s really that simple. She’s loyal, smart, funny, kind, authentic, considerate, responsible, supportive, brave, caring, fair, generous, …. and she has great style. I guess you might get the picture.

My life is better because she’s in it. ~ Happy Birthday, Alea!

photo
Thanks;

Jerry

Single Mom Seeks Full Time Work – and Spa Relaxation!

March 4th, 2011 by

single mom seeks relaxation - in a spa

Oh how I wish I had a hot tub! This has been a long week…a week that finally saw the completion of my transition to full time status here at Hot Tub Works. It’s been two years in the making and I couldn’t be more excited – but, it has been more than a few years since this old gal has worked a ‘9 to 5’ schedule!

Oh sure, there is an in-ground Jacuzzi in the apartment complex where I live with my 3 kids. After listening to some of the stories from our customers, I don’t think a soak in community ‘germ soup’ would be very relaxing.

(Note to customers: here at Hot Tub Works, we are your ‘spa therapists’ in every sense of the word – know that your stories are all safe under our cone of silence. But do keep them coming. We love when you share with us!).

aromatherapy for spas and hot tubs

AromaTherapy

I doubt that the nice folks who operate my community are as vigilant about water quality as we are here. So, how do those of us without a personal spa experience relax?

I am a big advocate of making a restful, retreat like environment in my own bedroom and bathroom. Nice sheets, pillows – the whole ‘blissful bed’ experience. Candles are a must, along with other aromatherapies. Just because I don’t have a spa in my backyard (okay fine – I don’t even have a backyard. I am learning to deal with it!) doesn’t mean I can’t use some of the amazing hot tub aromatherapy products we sell here. I can put some of the crystals in a small cloth bag and place them in the shower, or a tiny amount of the liquid product in a sink filled with hot water turns my bathroom into a restful, scented space.

Check out the entire selection of spa scents. How about some Mood Crystals in my car? That sounds like an awesome idea!

Now all I need is some smooth blues guitar from my iPod and a glass of wine. Ummm, is it 5 o’clock yet??

~ Julie

Helping a Customer With a Rodent Issue

March 3rd, 2011 by

Mice in hot tubsIts crazy to think about just how many items there are on our site. Just the other day while helping a customer I discovered an item that I think would be helpful to a lot of people out there.

He was complaining that rodents were getting up in his equipment and eating through his wires. Mice underneath the spa. So not only did I help him find the replacement wires he needed but I helped him find an item that should help with his rodent problem as well.

The item is question is sku # 3-80-700-1000. The official name of it is the Mouse-Away Pouch. It is a little pouch with different types of essential oils that is supposed to repel rodents. The best thing about it is that it is poison free so it wont harm them or you.

Hopefully you don’t have any rodent issues but if you do I think that this item will really help!!  I was glad that I had previously discussed the item with our technician and that I was able to help a customer find a solution to their problem.

So remember, if you ever have any questions on any of the items on our site (there are a lot J) or need help solving a sticky situation with your hot tub we are always here to help.

~Nicholas

To All of You out There Thank You! If I Were There, I’d Hug Ya!

March 3rd, 2011 by

big-hug for our customers

I have been a customer service representative at Hot Tub Works for almost 5 years and I love what I do. However a good portion of the job is helping customers who have had a less than ideal situation (example: a damaged package delivered) and may be upset when calling in.

It is a wonderful feeling to offer a solution and bring the old fashioned “over the top” customer service into reality and turn a potentially bad experience into a good one for our customers.

Our honest desire to make your experience with Hot Tub Works enjoyable from beginning to end usually surprises people and I absolutely love it when they call in or email us about their experience in genuine “over the top” customer service.

To all of you out there thank you! If I were there, I’d hug ya!

Lietta

New Hot Tub Research Finds New Benefits

December 15th, 2010 by

Numerous studies have examined the effects of water immersion temperatures on the cardiovascular system, but few have examined the effects of immersion temperature on factors relating to autonomic nervous system regulation (ANS).

Our research thus far has assessed aquatic immersion temperatures upon the cardiovascular system, peripheral circulation and core temperatures in a young college-aged group and a middle-aged group. We have found a number of important physiologic changes within the ANS that occur during immersion, with a striking decrease in sympathetic nervous system function during warm water immersion. Interestingly these changes are almost identical between age groups, with the older age group at higher baseline measurements.

These changes may well have beneficial public health implications for water use.

NASMI
Physical Education Building Room 101AA
PO Box 641410
Pullman, WA  99164-1410
Phone: 509-335-8226
Fax: 509-335-4594
aquatic.research@wsu.edu

Cal Spas “Lifetime” is shorter than it sounds

December 9th, 2010 by

“Lifetime” warranty can be slippery

Posted by James Shiffer

When Bridget DeZiel’s hot tub turned cold earlier this fall, she figured the lifetime warranty meant she would get a new heater gratis. Yet the Bloomington woman paid $250 to replace the unit because she was told that “lifetime” on her eight-year-old Cal Spas hot tub meant seven years.

The definition of lifetime is slippery when it comes to product warranties. Manufacturers often mean the expected lifespan of the product, or they could mean the time it’s owned by its original buyer, according to the Federal Trade Commission. The least common usage is the lifetime of the owner, the FTC says.

In DeZiel’s case, the dealer made a mistake, because lifetime really meant lifetime and DeZiel should have paid only the labor cost, according to Cal Spas spokeswoman Courtney Salas. The Pomona, Calif.-based company has contacted its Minnesota distributors to correct these misinterpretations, Salas said.

As for DeZiel’s overpayment, “we’ll take care of it,” Salas said.

What surprises have you encountered with lifetime warranties?

When a lawyer Hot Tubs its not quite the same

December 1st, 2010 by

Fancy a dip in the hot-tub?

1 December 2010 | By Charles Blamire-Brown

Gone are the days when parties’ expert witnesses take it in turns to be examined, then re-examined in the dock while the judge or arbitrator sits passively listening. Hot-tubbing has arrived – to an extent. But is this welcome news?

Hot-tubbing, or “concurrent evidence” as it is otherwise known, involves both parties’ experts sitting in the box with the judge or arbitrator leading a discussion between them. This is a discussion, not a cross-examination. There are no barristers shaping the way the experts give their evidence. The principle is that the experts can tell it how it is.

In the hot-tub, the experts can talk between themselves and ask questions of each other. The judge or arbitrator takes the lead as inquisitor directing questions to both experts and skipping the middleman.

However, using concurrent expert evidence is voluntary, and requires full agreement from all parties.

In an open and frank discussion, the idea is that the experts are more likely to make concessions and come to agreement on common issues. The judge or arbitrator is also able to get to the root of the issues in a much more efficient manner by asking the experts direct questions. The risk of an expert giving an unclear or confusing answer is reduced by the opportunity for this to be immediately challenged by someone who has the technical expertise to challenge them. This will bring substantial savings in time and costs, or so the theory goes.

The hot-tub principle has been around in arbitration in various guises for a while. It is commonly used after cross-examination. However, arbitrators are sometimes reluctant
to embrace this interactive forum for fear of being criticised by the parties for breaching the arbitrator’s duty to act fairly and to give each party an opportunity to put their case forward.

Indeed, the hot-tub principle may appear to contravene these fundamental principles behind arbitration. In circumstances where one party’s expert is a strong advocate, how can it be said that the party with a less bullish expert has had a fair opportunity to present its case unobstructed from interruption? In adopting an inquisitorial approach, the arbitrator may be tempted to find arguments to support their pre-formed views as to the nature of the parties’ cases. But how is this necessarily acting fairly between the parties?

The hot-tub certainly places far more importance on the need for experts to be good advocates. But is this not a dilution of the expert’s proper role? Experts are used by the tribunal precisely to be experts. They are not silver-tongued barristers – it is their knowledge and expertise that should carry the most weight.

The risk of an expert giving an unclear or confusing answer is reduced by the opportunity for this to be immediately challenged

The major concern for the parties in opting to use concurrent evidence is losing the control and platform to present their case that traditional methods of cross-examination and
re-examination afford. However, this can be reduced by effectively preparing experts for the hot-tub, or by selecting an expert with experience of this format. Presently, concurrent evidence is used in arbitration, but Lord Jackson, in carrying out his recent review into the costs of litigation, has recommended its use in the court process. Based on this review, the Technology and Construction Court includes reference to hot-tubbing in its latest procedural guide, which came out last month. The TCC in Manchester is the first court brave enough to take the plunge.

It remains to be seen whether hot-tubbing will lead to a reduction in costs, both in litigation and in arbitration. If parties simply opt for both the hot-tub and usual methods of cross examination, then it is unlikely that the amount of time saved will be significant.

For hot-tubbing to be successful, parties, including arbitrators and judges, will need to properly embrace the purpose of the hot-tub: to get to the nub of the issues between the parties in a constructive rather than combative manner. However, the effectiveness and fair operation of this procedure is dependent on the tribunal’s approach and ability to effectively manage the process.

Charles Blamire-Brown is an associate at Pinsent Masons

Improve Sleep With a Hot Tub

November 11th, 2010 by

Improve Sleep With a Hot Tub, Music and a Book

sleep-benefits-of-hot-tubs

Sleep Benefits of Hot Tubs and Other Hidden Factors

According to the National Institutes of Health, approximately 70 million people in the United States are affected by sleep problems. A poll released by the National Sleep Foundation (NSF) found that 43% of women surveyed say that daytime sleepiness interferes with their daily activities.

How much do you know about getting a good night’s rest? Take the below quiz to test your knowledge:

  1. Snoring is a common problem, especially among men, but it isn’t harmful. (True / False)
    False. Snoring can be a symptom of a sleep apnea, especially if it is accompanied by severe daytime sleepiness. Sleep apnea is characterized by pauses in breathing that prevent air from flowing into or out of a sleeping person’s airways. People with sleep apnea awaken frequently during the night gasping for breath.
  2. You can improve sleep with a hot tub followed by a book or soothing music. (True / False)
    True. Hot tubs help you sleep. Soothing music helps you sleep. Relaxing books help you sleep. These are all calming activities you can routinely do before bedtime to help separate your sleep time from activities that can cause excitement, stress or anxiety. Avoid arousing activities before bedtime like working, paying bills, engaging in competitive games or family problem-solving. Avoid exposure to bright before bedtime because it signals the neurons that help control the sleep-wake cycle that it is time to awaken, not to sleep.
  3. You can “cheat” on the amount of sleep you get. (True / False)
    False. Sleep experts say most adults need between seven and nine hours of sleep each night for optimum performance, health and safety. When we do not get sufficient sleep, we accumulate a sleep debt that can be difficult to “pay back” if it becomes too big. The resulting deprivation has been linked to obesity and high blood pressure, negative mood and behavior, decreased productivity, and safety issues in the home, on the job, and on the road.
  4. It is important to maintain a daily bed and wake time including weekends. (True / False)
    True. Our sleep-wake cycle is regulated by a “circadian clock” in our brain and the body’s need to balance both sleep time and wake time. A regular waking time in the morning strengthens the circadian function and can help with sleep onset at night. That is also why it is important to keep a regular bedtime and wake-time, even on the weekends when there is the temptation to sleep-in.
  5. Turning up the radio, opening the window, or turning on the air conditioner are effective ways to stay awake when driving. (True / False)
    False. These “aids” are ineffective and can be dangerous to the person who is driving while feeling drowsy or sleepy. If you’re feeling tired while driving, the best thing to do is to pull off the road in a safe rest area and take a nap for 15-45 minutes. Caffeinated beverages can help overcome drowsiness for a short period of time. However, it takes about 30 minutes before the effects are felt. The best prevention for drowsy driving is a good night’s sleep the night before your trip.
  6. Teens who fall asleep in class have bad habits and/or are lazy. (True / False)
    False. According to sleep experts, teens need at least 8.5 – 9.25 hours of sleep each night, compared to an average of seven to nine hours each night for most adults. Their internal biological clocks also keep them awake later in the evening and keep them sleeping later in the morning. However, many schools begin classes early in the morning, when a teenager’s body wants to be asleep. As a result, many teens come to school too sleepy to learn.
  7. Insomnia is characterized by difficulty falling asleep. (True / False)
    False. Difficulty falling asleep is just one of four symptoms generally associated with insomnia. The others include waking up too early and not being able to fall back asleep, frequent awakenings, and waking up feeling unrefreshed. Insomnia can be a symptom of a sleep disorder or other medical or psychological/psychiatric problem, and can often be treated. When insomnia symptoms occur more than a few times a week and impact a person’s daytime functions, the symptoms should be discussed with a doctor or other health care provider
  8. Daytime sleepiness always means a person isn’t getting enough sleep. (True / False)
    False. Excessive daytime sleepiness is a condition in which an individual feels very drowsy during the day and has an urge to fall asleep when he/she should be fully alert and awake. The condition, which can occur even after getting enough nighttime sleep, can be a sign of an underlying medical condition or sleep disorder such as narcolepsy or sleep apnea. These problems can often be treated, and symptoms should be discussed with a physician.
  9. Health problems such as obesity, diabetes, hypertension and depression are unrelated to the amount and quality of a person’s sleep. (True / False)
    False. Studies have found a relationship between the quantity and quality of one’s sleep and many health problems. For example, insufficient sleep affects growth hormone secretion that is linked to obesity; as the amount of hormone secretion decreases, the chance for weight gain increases. Blood pressure usually falls during the sleep cycle. However, interrupted sleep can adversely affect this normal decline, leading to hypertension and cardiovascular problems. Research has also shown that insufficient sleep impairs the body’s ability to use insulin, which can lead to the onset of diabetes. More and more scientific studies are showing correlations between poor and insufficient sleep and disease.

Source: National Sleep Foundation, 2005