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Posts Tagged ‘Hot Tub Repair’

Identify Your Spa Part or Hot Tub Part

March 24th, 2011 by

spa pumps and motors

 

One of the hardest things about selling spa parts for the spa industry is that there are 1,000s upon 1,000s of spa parts from all kinds of different manufacturers. Because of this, it has been very difficult to have all of those parts listed on our site.

In most circumstances, however, we can get you the spa part you need, even when you can’t find it on our website, or even on any website.For example. most Hot Springs, Sundance, Jacuzzi, and Balboa parts aren’t listed on our site but we have extensive catalogs and databases we can use to locate these parts for you.

Another place on our site that doesn’t always have every part listed is the Spa Jet section. Most jets come in a variety of colors and textures. Because of that we don’t have the ability to have all of these jets on our site but if you happen to be in this section and find a jet that looks similar to yours but perhaps isn’t the right color don’t hesitate to call in or send us an email. Most likely we will have the jet that you need available.

We can even obtain parts officially de-listed as Obsolete, when stock still exists in distribution. Many times, a comparable part used and made by a different manufacturer may work for older, de-listed and obsolete spa parts.

And then there are just those hot tub parts that are from smaller manufacturers, from very old spas or maybe you just don’t know where to look. The best thing to do in those situations is to email us a picture along with the measurements and any numbers that happen to be listed on the part. From there our experienced technicians and staff should be able to match the part for you.

So again – if you’re looking for a hot tub part, no matter how rare, or difficult it is to find – we are here to help you find the correct spa parts – fast!

HOT-TUB-PARTS

NEC Exempts Hot Tubs and Spas From Requirement

March 23rd, 2011 by

hot-tubs-nec-codesBy Rebecca Robledo | 3.23.2011

The National Electrical Code has been temporarily changed to exempt portable spas from bonding requirements.

In 2008, the National Fire Protection Association added language requiring that pools and spas be connected to a bonding grid under the deck to prevent shock hazards. The mandate didn’t differentiate portable hot tubs from inground spas or pools.

“It would have meant that any portable spa would require an equipotential bonding grid underneath it, and anytime you’d move the spa, you’d have to move the installation as well,” said Carvin DiGiovanni, senior director, technical and standards at the Association of Pool & Spa Professionals. “Equipotential bonding may serve a purpose, but it doesn’t apply to portable spas.”

Manufacturers and retailers alike called the mandate prohibitively expensive and unnecessary. For homeowners to tear out portions of the deck and install a bonding grid could cost more than the hot tub itself, they said. Furthermore, currently the units must meet UL and ANSI/APSP standards, making a bonding grid redundant. And, finally, when portable spas are installed above ground, it’s nearly impossible to experience a shock from the deck, they said, because a bather would not be on the deck and in the water at the same time.

“In [an inground] swimming pool, you can be in the water, then crawl out on the deck surrounding it, and if the deck or water is electrified you could get shocked,” said Larry Nicholson, senior electronic engineer at Watkins Manufacturing in Vista, Calif. “If you’re stepping out of an above-ground spa, you won’t have one leg in the water and the other touching the deck,” added Nicholson, who helped draft the argument to alter the requirement.

Industry officials tried to enact a change in time for the 2011 code writing, but met with resistance from the NFPA. APSP then submitted a request for a tentative interim amendment (TIA), which is essentially a temporary addendum to the body of the code that had already passed. It automatically goes up for reconsideration during the next code-writing cycle.

Bonding wires and grids no longer will be needed on portable spas in states and localities adopting the 2011 NEC. Those still enforcing  the 2008 language, however, may still require the grids. In those areas, professionals may try to show local building officials a copy of the TIA, found here, to try getting a waiver.

To push a TIA through, those requesting it must prove that the proposed change has technical merit and addresses a potential safety risk posed by the code language. The first committees hearing the proposal agreed that the change had technical merit, but didn’t believe it was an emergency. APSP appealed the decision, submitting that it did potentially put consumers at risk.

“People were having to tear up their whole patio and repour the concrete, and it was costing more to do that than to actually purchase the spa,” Nicholson said. “[The requirement] was forcing people to say, ‘You know what? I’m just not going to get a permit.’ I’ve seen installations where the electrical job was absolutely atrocious, and it was because the homeowner was doing it on their own and shortcutting things.”

A higher committee overturned the original decision.

The NEC is revised every three years, at which point all TIAs are automatically put up for reconsideration and public comment so that, if approved, it is adapted in the body of the code. The next NEC comes out in 2014.

It seems certain that at this next meeting, the NEC will accept the amendments as presented by the APSP.

Thanks;

Jerry

Great Customer Savings for Spa Parts!

March 10th, 2011 by

Balboa Spa Parts Spa Control - VS510SZ Retro Kit

I spoke to a customer today who received a quote from their local tech to replace a spa circuit board for about $525 just for the part! We had the same circuit board available for $229.99.

If you guessed that this customer was very excited, that would be an understatement. He was thrilled! At first kind of stunned, but thrilled on cutting the cost in half! His words were something like, “Thanks for saving my life, Scott.”

It almost made me want to change my voice mail to,”Hi! My names Scott! I sell hot tub parts and accessories, and I can save your life!” But how that Larry H. Parker Commercial sounds, with Intensity!

So, thank you stunned, yet thrilled customer.
Tub On!

Testing Spa or Hot Tub Heater Elements

March 3rd, 2011 by

Spa Heater Element testing

 

Good heaters elements between 4.0 and 5.5kw should have the following results:

* 9-12 ohms of resistance
* good continuity
* draw 15-25 amps at 240v

You test the element by using an Ohm meter, or any multi-meter will work also. Just place it on Ohms, at 1000, and place your test leads on each of the terminals (power to spa heater should be off). As mentioned above,  a measurement of 9-12 Ohms of resistance usually indicates a good element.

To test for voltage, use an Amp meter, and use your test leads to measure the amp draw for the element. Excessive amp draw indicates a bad element, and no amp draw indicates that no power is reaching the terminals.

Poor spa chemistry can harm your spa heater elements, as can operating without water flowing over the element (which the pressure switch is designed to protect against).

Spa Pump Crazy

September 20th, 2010 by

Five years ago we added spa pumps to the site.  It’s been one of those journeys that has come very slowly, not a silver bullet anywhere to be found.  We started with the best brands available, which was not an easy path due to most of the suppliers have been buying each other out.   When we started we just stocked spa pumps,  then we realized we need to test everyone because it was apparent our suppliers did not, then we even built a water test station, to make 100% sure we had great product before the client ever received theirspa pump.. We hired a friend and former colleague from the Sundance Spas engineering department to build our work stations and create the protocol to testing and assembly.   It was one of those projects that seemed not to make any sense on paper yet I knew we had to invest to be the best source online for spa pumps.

Sales have always been good yet it’s taken allot of energy with very little profit, since spa pumps are heavy to ship and the warranty costs seem to never get covered by the supplier.  We have always been liberal with our return policy as if we were the buyers ourselves.   The spa pumps just always seemed to be needing more work.  So one more time, a couple all stars here jumped in and got deep into the project.

Jim and Brian,  spent months researching, studying everything they could to figure out what we needed for our clients, how to source correctly, engineering, how to create the best value for our clients, and how to make it easy to find the right spa pump.  They as always did us proud and our clients right by creating the most complete offering of spa pumps at the best values, and a method so clients can get through the challenge of knowing what they need.   They even made spa pump videos.

So my hat is off to these guys who come to work everyday and care about what they do for us and for you.  It’s an inspiring group.