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spa cover sits great
Here are pictures from a client review sent in this morning. We get great email like this every week and we like to try to post them so clients can see what they can expect.
The staff here are experts at getting clients the perfect spa cover every time, the quality is the best, and the value is better than any company.
Below are the client comments:
You are fabulous! It couldn’t have fit better if you had stood here and measured it. Thank you for your great customer service and going the extra mile to find the right cover.
Marian
Before and after photos attached.
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From: Heather Amy G
Sent: Thursday, November 03, 2011 5:47 PM
To: Alea Cozzi
Cc: Lietta Brutsche
Subject: Re: Order # HTW536115 — Fold Direction of your new spa cover
Hello! I want to let you know I got my hot tub cover this week, and it’s fantastic! Thank you to all of you for a job well done, and a HUGE thank you to the wonderful lady who helped me on the phone to figure out how to measure my hot tub. You guys are the best.
Heather G.
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This is a great review about that staff and I think if you have a spa you really need to get that kind of cover.
I like this site. There is a lot of good information here. Keep it up!
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Well…… We got the cover, and the delivery people couldn’t be better, the cover is exactly…….err….let me say, better than I expected…..and yuor customer service folks are second to none. Thanks for the good communication and the promptness. My wife swares that it took forever, but I saw her happily raise one side and slip in last night to a nice hot tub after the days work……the cover had been on the tub for one day. Need I say more…..leaf and debris problem solved, and the hot tub finally stays hot….we had to turn down the heater……YEAH! Thanks for being our company of choice now and most definitely in the future. And to boot….reasonable pricing. Even makes it better. And then I get to rave about the free shipping. Really nice.
Thanks again…..Gerrel & Charolette in Temple, Tx.
Another Testimonial
To all (especially Drake)—-WOW!!!! I am so impressed with my new cover. Not only is it beautiful and sturdy but it FITS !!! I have a hot tub with “ears”, speakers that stand up on each corner. Drake took his time and made sure that all dimensions were perfect. It took us a little time to finally get it right but holy cow it fit just like a new one should from the factory. I was worried that it might not but I was dead wrong –perfect—perfect. And to add to all this your delivery date was right on the money!! You guys are great and others should trust your business. Keep up the good work and thanks (Drake) for making sure the cover would fit PERFECT!!
Rick
Beeville, Texas
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This is a great looking hot tub cover. I agree that it is important to make sure that it fits properly to ensure that it is keeping the heat in and debris out.