I want to compliment Hot Tub Works Customer Service reps, Mary & Helen, for the fine service they provided in support of my recent purchase. Though mine was but a small order(#HTW513612) both were patient & helpful. Mary is, not only helpful, but very knowledgeable regarding the item I purchased. The 2 of them made my purchase an enjoyeable exprerience. For this high level of customer service,Hot Tub Works is nearly unique, in my experience. Please extend my word of thanks to Mary & Helen.
Customer Name: Bob Mangum

We received our hot tub cover a few weeks ago and are thrilled with it!!
We watched the video on your website for measuring and it fits like it
came from the factory with the hot tub and the craftmanship is awesome..
We will highly recommend you to anyone needing a hot tub cover in the
future. Please pass this along to your owners/managers/supervisors to
let everyone know that your company has done theirselves proud. We live
in Alabama and it was a bit scary to do this over the web but are so
pleased with the final result. Again, thanks so much for a great
product.

Sincerely,

Billy and Pennee

Our hot tub cover arrived this morning! It fits PERFECT and looks GREAT!

Thanks so much!

Tom & Jeanne
Customer Name: tom & jeanne

Contact VIA email

To Alea,

I do not want to take up your time but felt it necessary to contact you and let you know about Brian Collison. Before I placed my first order with your company I was e-mailing questions about my spa. Brian was the one that answered my questions with language that I could understand and information that was very accurate. Because of the quick responses and great information he gave me, I have purchased additional items from your company and will continue to do so. This along with the fact that I am now telling others about the service received from Hot Tub Works should indicate to you what kind of an employee Brian is.

Thanks for your time,
Harvey
A very satisfied customer.

http://www.hottubworks.com/

Warehouse: Thank you for your quick turn around!!!

No questions, just a comment. I am so impressed by your prompt service and great prices! It took less than a week to receive all the products I’d ordered. Thank you so much for your excellent service. I will definitely be ordering from you again!
Customer Name: Pat
http://www.hottubworks.com/