I like positive stories about people or companies achieving some level of success.
In the past 5 years many hot tub dealers have had a tough time, so when one does well it’s newsworthy.
Branson Tri Lake News
Posted: Tuesday, April 10, 2012 1:33 pm
By Stephen Herzog |
A down economy doesn’t appear to be hurting Branson Hot Tubs & Pools.
The business, which opened in 2002, recently expanded its showroom after acquiring 1,500 square feet of the building next door.
The expanded showroom includes 12-16 hot tubs and two additional above ground pools.
“By the grace of God, I guess,” David Foraker said of his business’s ability to thrive in the current economy. “We’ve got a good crew — decent people, as honest as can be.”
He said he thinks word of mouth and reliable service has helped them remain strong in an industry that might not normally be considered “recession proof.”
“We have a lot of local customers and we have a lot of people from Arkansas,” he said. “Our reputation has grown and we just work on taking care of customers.”
He said the company has developed relationships with many people in the community through “pool schools” in which he coordinates several experts to provide information at local resorts, camps or hotels about maintenance and efficiency.
He said information includes things like the best use of chemicals, motor maintenance, energy efficiency and current and upcoming regulations.
“We’re not trying to sell them anything,” Foraker said. “We’re just trying to educate them. It’s not a sales pitch.”
The added showroom space takes the business to about 4,500 square feet all together, and Foraker said he believes it’s an investment that should pay for itself.
But he also doesn’t expect this growth to be the start of something new.
“I’d like to stay where I’m at,” he said. “This space was made available because we worked out a good deal with the landlord, but I’m not looking to keep expanding.”
The business will be celebrating its 10th anniversary Saturday with an open house from 9 a.m.-6 p.m. The event includes hot dogs and cupcakes, with hourly door prizes and a water care class at 1 p.m.
Branson Hot Tubs & Pools is located at 800 Missouri 248 in Branson, Missouri.
Our Hats are off to Branson Hot Tubs and Pools. Their approach at providing free spa and hot tub education for their surrounding community has resulted in a loyal customer base. It’s not a new strategy, but may be the best one in a down economy. It’s also a core belief at Hot Tub Works. Through this blog, our Hot Tub Toolbox, our Videos and Spa Repair Forum, our mission is to answer all of our customers spa care and repair questions.
If you are looking for spa parts, spa filters, or spa covers please visit Hottubworks.com