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Archive for the ‘Spa Pumps’ Category

Winterizing a Spa or Hot Tub

March 25th, 2011 by

How to winterize your spa or hot tub

Blow Out the Spa Pipes

If you plan on draining your spa or hot tub for the winter, be sure to use a wet / dry vac to suck out any residual water in the plumbing lines and equipment.

Water will expand about 9 times it size when it freezes and will easily crack plumbing fittings, manifolds, and spa pump wet-ends.

To remove water from spa or hot tub pipes, place the vacuum nozzle over the jets, suction fittings, filter plumbing, and equipment to quickly remove the access water and prevent a huge repair when Spring comes around. You can make special hose attachments by using various fittings, and duct tape, to make the best seal against skimmers, spa jets and pumps.

You can also use the wet dry vac as a blower, to blow out the spa pipes. Connect to your skimmer pipe to blow air through the spa pack. Turn on your spa blower while you are blowing out the hot tub pipes. Move the vac or blower, around to different parts of the spa, to try to get air into every possible area.

This is also important to prevent standing water from growing bacteria inside of the pipes. Keep blowing air through all of the spa jets, until all of the moisture has been blown out of the pipes and equipment.

For this reason, it is also recommended to use a Spa Purge product before draining the spa, to clear the pipes and equipment of biofilm bacteria. We have two excellent hot tub pipe cleaners – Rendezvous Spa Rinse or Leisure Time Jet Clean.

To complete your hot tub winterization, remove any drain plugs on the pump and filter and open the drain valve all the way. Get the last little bit of water out with a sponge and bucket.

Shut off the power to the spa, so the pumps don’t accidentally turn on while the hot tub is winterized.

Secure your spa cover for winter with Wind Straps if you have high winds. Use the Cover Cap, to protect hot tub covers from weather all winter long.

~ brian

Identify Your Spa Part or Hot Tub Part

March 24th, 2011 by

spa pumps and motors

 

One of the hardest things about selling spa parts for the spa industry is that there are 1,000s upon 1,000s of spa parts from all kinds of different manufacturers. Because of this, it has been very difficult to have all of those parts listed on our site.

In most circumstances, however, we can get you the spa part you need, even when you can’t find it on our website, or even on any website.For example. most Hot Springs, Sundance, Jacuzzi, and Balboa parts aren’t listed on our site but we have extensive catalogs and databases we can use to locate these parts for you.

Another place on our site that doesn’t always have every part listed is the Spa Jet section. Most jets come in a variety of colors and textures. Because of that we don’t have the ability to have all of these jets on our site but if you happen to be in this section and find a jet that looks similar to yours but perhaps isn’t the right color don’t hesitate to call in or send us an email. Most likely we will have the jet that you need available.

We can even obtain parts officially de-listed as Obsolete, when stock still exists in distribution. Many times, a comparable part used and made by a different manufacturer may work for older, de-listed and obsolete spa parts.

And then there are just those hot tub parts that are from smaller manufacturers, from very old spas or maybe you just don’t know where to look. The best thing to do in those situations is to email us a picture along with the measurements and any numbers that happen to be listed on the part. From there our experienced technicians and staff should be able to match the part for you.

So again – if you’re looking for a hot tub part, no matter how rare, or difficult it is to find – we are here to help you find the correct spa parts – fast!

HOT-TUB-PARTS

To All of You out There Thank You! If I Were There, I’d Hug Ya!

March 3rd, 2011 by

big-hug for our customers

I have been a customer service representative at Hot Tub Works for almost 5 years and I love what I do. However a good portion of the job is helping customers who have had a less than ideal situation (example: a damaged package delivered) and may be upset when calling in.

It is a wonderful feeling to offer a solution and bring the old fashioned “over the top” customer service into reality and turn a potentially bad experience into a good one for our customers.

Our honest desire to make your experience with Hot Tub Works enjoyable from beginning to end usually surprises people and I absolutely love it when they call in or email us about their experience in genuine “over the top” customer service.

To all of you out there thank you! If I were there, I’d hug ya!

Lietta

Spa Pump Crazy

September 20th, 2010 by

spa-pumpsCrazy about Spa Pumps!

Five years ago we added spa pumps to the site.  It’s been one of those journeys that has come very slowly, not a silver bullet anywhere to be found. We started with the best brands available, which was not an easy path, as many of the suppliers have been buying each other out.

When we started to stock spa pumps, we realized we need to test every one because it was apparent our suppliers did not, so we built a water test station, to make 100% sure we had great product before the client ever received their spa pump.

We hired a friend and former colleague from the Sundance Spas engineering department to build our work stations and create the testing protocol. It was one of those projects that seemed not to make any sense on paper, yet I knew we had to invest in, to be the best source online for spa pumps.

Sales have always been good, yet it’s taken a lot of energy with very little profit, since spa pumps are heavy to ship and the warranty costs seem to never get covered by the manufacturer. We have always been liberal with our return policy as if we were the buyers ourselves. The spa pumps just always seemed to be needing more work. So, one more time, a couple of All-Stars here jumped in and got deep into the project.

Jim and Brian spent months researching, studying everything they could to figure out what we needed for our clients, how to source correctly, the engineering of spa pumps. They went further, studying how to create the best value for our clients, and how to make it easy to find the right spa pump on our website.  These two, as always did us proud and our clients right by creating the most complete offering of spa pumps at the best prices, and a method so clients can get through the challenge of finding what they need.

They even made spa pump videos.

My hat is off to these guys who come to work everyday and care about what they do for us and for you. It’s an inspiring group.

- Jerry