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Archive for the ‘Spa Ozone’ Category

Cal Spas “Lifetime” Warranty – Shorter than it Seems

December 9th, 2010 by

spa-warranty“Lifetime” warranty can be slippery, especially when a dealer is carrying out the warranty on behalf of the manufacturer. When you buy a new spa, read the warranty carefully, so you know what to expect.

In this case, a Cal Spas dealer told a spa owner that the spa part that failed was no longer under warranty, and she paid full price for the new spa heater.

Glad to see that Cal Spas did the right thing by this customer. Dealers may make less money on a warranty repair than on selling a new replacement spa part – should also do the right thing, and Cal Spas needs to see to that.

Here’s the Story:

When Bridget DeZiel’s hot tub turned cold earlier this fall, she figured the lifetime warranty meant she would get a new heater gratis. Yet the Bloomington woman paid $250 to replace the unit because she was told that “lifetime” on her eight-year-old Cal Spas hot tub meant seven years.

The definition of lifetime is slippery when it comes to product warranties. Manufacturers often mean the expected lifespan of the product, or they could mean the time it’s owned by its original buyer, according to the Federal Trade Commission. The least common usage is the lifetime of the owner, the FTC says.

In DeZiel’s case, the dealer made a mistake, because lifetime really meant lifetime and DeZiel should have paid only the labor cost, according to Cal Spas spokeswoman Courtney Salas. The Pomona, Calif.-based company has contacted its Minnesota distributors to correct these misinterpretations, Salas said.

As for DeZiel’s overpayment, “we’ll take care of it,” Salas said.

What surprises have you encountered with lifetime warranties? Most lifetime warranties are not transferable, or they may only be for the “expected life” of the product. Or, is it for the lifetime of the original purchaser? Many questions – read the warranty carefully before purchase, and ask questions if unclear.

And, if a dealer gives you an unsatisfactory response, take your warranty claim directly to the manufacturer.

 

Spa Ozone – Using Ozone in Spas & Hot Tubs

September 21st, 2010 by

ozone

Ozone is a great way to sanitize your spa or hot tub. It kills quickly and cleanly, with no byproducts – doesn’t affect water chemistry, and can be produced for just pennies per day!

Most new spas will have an ozonator, with lower end models offering it as an option. You can add a spa ozonator at any time to an existing spa. Ozone will reduce the bromine or chlorine needed, and give a noticeable shine and clarity to any spa or hot tub.

inventor of ozone christian-friedrich-schonbein

Ozone was discovered by German scientist Christian Friedrich Schönbein in the 1840s when he identified a unique odor during electrolysis and electrical sparking experiments. He recognized the scent as the same odor found after a lightening flash and named the substance ozone.

Ozone is created when oxygen molecules are split, by a high-energy electrical discharge, resulting in two individual oxygen atoms and those individual oxygen atoms unite with remaining oxygen molecules to produce a three-atom molecule of ozone.

The weak bond holding ozone’s third oxygen atom causes the molecule to be extremely unstable and thus, very effective as an oxidizer.

An oxidation reaction occurs upon any collision between an ozone molecule and an organic molecule, such as bacteria, viruses, fungus and algae, where the oxygen atom held by the weak bond splits off and only oxygen is left behind.

Ozone Benefits

  • It’s a natural purifier as no harmful chemical by-products are created during purification, making it environmentally friendly.
  • Eliminates chloramines, chlorine by-products that can cause skin irritations and illness, and their off-gas odor.
  • Oxidizes hydrogen sulfides, iron, manganese, arsenic and most chlorinated hydrocarbons found in water.

Ozone Facts

  • In 1906, the city of Nice, France built the first water purification plant to utilize ozone.
  • Safe for mammals and marine life, ozone is used in zoos and aquariums.
  • Ozone has been purifying bottled water since 1982.
  • Since 1984, all Olympic Games competition pools have been sanitized with ozone.
  • In 2001, the FDA allowed the use of ozone as a direct food additive and ozone can safely be used as on food equipment surfaces.
  • In the pool and spa industry, ozone has been used for more than 75 years as the most powerful oxidizer for a swimming pool or spa.

Want to learn more?  http://delozonespa.com/

del-spa-ozonator Spa EclipseDel MCD-50 ozonator for spas