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Nick's Posts

Spa Hot Tub Pre-Filter to Ensure Clean, Easy to Maintain Water

April 11th, 2011 by
spa-prefilter

Using a Pre-Filter on your Spa Fill Water

One of the most important things that you could do to take care of your hot tub water is to ensure that all the build-up and particulates in the water are removed. This will help prevent staining on the hot tub surface and it will allow you to maintain chemical levels in the water.

This is especially important if you are using well water because of the extra metals and build-up inherent in the water. The best thing to use to accomplish this is to purchase a pre-filter.

We have a good pre-filter on our site for use when filling your spa.  HTF-3128, this spa prefilter can be used for several fills and will remove particles in the water up to .5 of a micron (that’s small!).  Just connect it to your garden hose, and it filters the water before it goes into your spa or hot tub.

If you have any further questions on either of these pre-filters please give us a call.

~Nick

The Difference Between Spa Filters

March 30th, 2011 by

spa-filter-pleat-differences

One common question that I get about spa filters is the difference between different cartridge numbers that have the same measurements. An example of this would be the difference between the HTF-0196 and HTF-0195.

When you look at the description of the HTF-0196 you will see it says 35 SF and under the HTF-0195 you will see 50 SF. What that is referring to is the square footage of fabric that the spa filter contains.The HTF-0195, with 50 sq ft. of fabric, has more pleats per inch, and more surface area for which to filter with.

So if you look at the pictures of both spa filters you will notice that the HTF-0195 has more pleats (folds) than the HTF-0196. This means that the HTF-0195 will filter more efficiently.

This situation comes up with a lot of other filters on our site so keep this in mind when you’re searching for the correct spa filter.

And as always don’t hesitate to call in; we are always here to help you.

 

~Nicholas

Identify Your Spa Part or Hot Tub Part

March 24th, 2011 by

spa pumps and motors

 

One of the hardest things about selling spa parts for the spa industry is that there are 1,000s upon 1,000s of spa parts from all kinds of different manufacturers. Because of this, it has been very difficult to have all of those parts listed on our site.

In most circumstances, however, we can get you the spa part you need, even when you can’t find it on our website, or even on any website.For example. most Hot Springs, Sundance, Jacuzzi, and Balboa parts aren’t listed on our site but we have extensive catalogs and databases we can use to locate these parts for you.

Another place on our site that doesn’t always have every part listed is the Spa Jet section. Most jets come in a variety of colors and textures. Because of that we don’t have the ability to have all of these jets on our site but if you happen to be in this section and find a jet that looks similar to yours but perhaps isn’t the right color don’t hesitate to call in or send us an email. Most likely we will have the jet that you need available.

We can even obtain parts officially de-listed as Obsolete, when stock still exists in distribution. Many times, a comparable part used and made by a different manufacturer may work for older, de-listed and obsolete spa parts.

And then there are just those hot tub parts that are from smaller manufacturers, from very old spas or maybe you just don’t know where to look. The best thing to do in those situations is to email us a picture along with the measurements and any numbers that happen to be listed on the part. From there our experienced technicians and staff should be able to match the part for you.

So again – if you’re looking for a hot tub part, no matter how rare, or difficult it is to find – we are here to help you find the correct spa parts – fast!

HOT-TUB-PARTS

Installing a Spa or Hot Tub Ozone Injector

March 18th, 2011 by

One of the greatest items to ever come out for a hot tub has to be a spa ozonator. They have the ability to kill the majority of the bacteria in the water as well as significantly reduce the amount of other chemicals that have to be used in the water. The only problem is that it is very difficult to disperse the O3 gas into the system if you aren’t pre plumbed for ozone.

We were getting so many calls for this that we actually built a spa ozone injector kit that will allow the ozone to be injected into the water in a way that is even more effective than if your spa was actually pre plumbed for ozone. If you have 1.5 plumbing you would use part # HTW-OIM15 and if you have 2 inch plumbing you would use part # HTW-OIM2.

To install the spa injector kit, locate a length of pipe AFTER the filter and heater where you install the manifold in an upright position, as shown below. It measures approximately 15″ long and 5″ tall, so you need a clear section of pipe that’s around 16″ that you can cut into. In cases where there is no room, you may have to reroute the return line slightly, to create the space needed for the ozone manifold.ozone-injection-manifold

After locating a suitable location, all you do is cut the ozone venturi manifold (shown above) into your plumbing with a hacksaw. The pipe that is cut out should be about 3″ shorter than the overall length of the manifold, so the pipe will slip into both ends of the manifold, 1.5″ on each side.

Use pipe cleaner or primer and then glue the manifold in place with fresh PVC glue. Connect your new spa ozonator hose to the injector and you’re ready to go. The Ozonator unit should be mounted somewhere nearby, in reach of the ozone hose.

I get calls all the time where people are asking for an ozonator and they don’t even realize that it has to be pre plumbed and you could hear the defeat in their voice when I ask. But then when I tell them we have a device that will allow them to use the ozonator you could hear them perk up again. It’s a good feeling to know that we could help people find what they are looking for when they don’t even know they needed it.

So if you ever have any questions about ozone or the different ozone systems or injection manifolds that we have available – don’t hesitate to call, we at www.hottubworks.com are here to help you out.

~ Nicholas

 

HotTubWorks.com: A Great Place to Work

March 9th, 2011 by

banana-smileOne of the main reasons why we are always so helpful and happy on the phone when you call in is that Hot Tub Works is a great place to work. Not only does everyone get along but the owners do special little things to show their appreciation.

One of the main things they do is a raffle for a free car wash every Friday. I was lucky enough to win the last one!! Things like that really show how much we are appreciated and show how much they appreciate us.

I have worked at a lot of  places where they just treat their employees as numbers but here everyone is treated as an individual and is glorified for their accomplishments. And I think that shows in how we treat ever person that we talk to on the phone.

We are constantly getting reviews about how great our customer service is and how dealing with our company is such a great experience, from the phone message when you call in to the hint of a smile you could hear in our customer service representative’s voices.

So next time you have any questions please don’t hesitate to call we’re happy and ready to help you.

Helping a Customer With a Rodent Issue

March 3rd, 2011 by

Mice in hot tubsIts crazy to think about just how many items there are on our site. Just the other day while helping a customer I discovered an item that I think would be helpful to a lot of people out there.

He was complaining that rodents were getting up in his equipment and eating through his wires. Mice underneath the spa. So not only did I help him find the replacement wires he needed but I helped him find an item that should help with his rodent problem as well.

The item is question is sku # 3-80-700-1000. The official name of it is the Mouse-Away Pouch. It is a little pouch with different types of essential oils that is supposed to repel rodents. The best thing about it is that it is poison free so it wont harm them or you.

Hopefully you don’t have any rodent issues but if you do I think that this item will really help!!  I was glad that I had previously discussed the item with our technician and that I was able to help a customer find a solution to their problem.

So remember, if you ever have any questions on any of the items on our site (there are a lot J) or need help solving a sticky situation with your hot tub we are always here to help.

~Nicholas