Why do so many people trust our Covers?
It starts on the inside.
Our Hot Tub Cover Guarantee
We Have the Best Customer Service
Hot Tub Works sells more hot tub and spa covers direct to consumers than anyone else, and we realize our commitment to you, the customer, only begins with the sale. We prioritize our commitment to customers and your satisfaction which is why we make sure there’s a real person for you to call when you need answers to your questions during business hours. A toll-free call is just the beginning, and our exclusive 5 Star Cover Care Service Program not only helps to make sure you are taken care of even after your spa cover delivery.
Best Hot Tub Cover Ordering Tools
Our large, expansive database for hundreds of popular spa and hot tub measurements ensures you get a great spa or hot tub cover that fits perfectly. We also provide information to help you measure for a new spa cover (Click to watch video) along with a spa cover order form that you can print and take with you to your hot tub to quicken your ordering process. Still need help, check out our Hot Tub FAQ to answer more questions that you may have.
A spa cover from Hot Tub Works is built with such quality, our warranty claim rate is less than 1%. However, in that rare case something is defective with your hot tub cover, our warranty provides protection that is second to none. When you purchase a spa cover from Hot Tub Works, you get a five year, non-pro-rated, “bumper to bumper” warranty that includes full protection for everything, including moisture in the insulation core – the biggest single cause of cover failure. We even cover the $150 shipping cost during the first year you own the cover (over 95% of warranty claims are filed in the first year of ownership). Click here to read our warranty in its entirety.
Best Security and Privacy
We work to protect the security of your purchase information using the latest security software which encrypts it for safe transmission to your card’s bank. We do not store your credit card information on our servers. We believe that our transaction process is as safe as it gets, however, if you'd rather call your order in to us, we invite you to call us toll free at: 1.800.770.0292. (Sun-Sat 7AM-7PM CST)