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Simply put, Standard Shipping is FREE to any address in the contiguous 48 states. Shipping costs to Alaska, Hawaii and Canada are determined by weight. On shipments totaling less than $100, there is a nominal $4.95 HANDLING charge per shipment to help cover our costs of assembling and packaging your entire order. You are charged for handling only ONCE PER ORDER no matter how many items you buy. We suppose we could bury the handling charge in our product pricing but we'd rather give you the option of burying more items in your order to reduce the handling cost per item. Pretty crafty huh? OK, maybe not. There are no outrageous mark-ups hidden within shipping charges.
In the event that you provide us with the wrong shipping address and your package has already shipped, there will be a rerouting fee. Incorrect shipping address re-rerouting fee for hot tub covers is $125.00, and $25.00 for non-cover orders.
We offer expedited shipping options as a service to our customers with the exception of Spa Cover orders. Expedited shipping charges will be added to the order. Cutoff time for expediting an order is 2:00 PM (Central Time), Monday through Friday.
About Spa Cover Shipping
Spa covers normally take about 3 - 6 weeks from the time of order to actual delivery (time varies by location). That's about a week and a half in production and seven days in transit. Spa Covers are shipped by LTL (Less Than Truckload), a tractor trailer, and require someone to accept and sign for the delivery. Please call us to order at 1.800.770.0292.
Currently we do not ship spa covers to Canada.
Find some measuring tips to help you get the most accurate measurements of your filter cartridge.
End Cap Configurations
1. Open End
2. Closed End
3. Closed End with String Handle
4. Castle End
5. Step End
6. Handle End
7. End Cap w/ Slots
8. Male Slip Fitting
9. Male Threaded Fitting
10. SAE Threading
The Diameter (width) of your hot tub filter cartridge is measured from one outside edge to the other outside edge at the widest part of the filter. Measure the diameter down to the nearest 1/16".
The Length of your hot tub filter is measured from the outside edge of one end cap to the outside edge of the other end cap.
In open end hot tub filters (type 1), you can measure the hole diameter(s). Don't include any tapering or pinholes in your measurements.
With slotted hole end caps, measure the diameter of the hole without the slots. Most slotted holes are 1 7/8" or 2 3/8" in diameter.
Important Note: While you should take these measurements as accurately as possible, you can also take them with a grain of salt. The measurements on old hot tub filters may not match the new filter measurements shown on the results page due to expansion, contraction and wear of the old one. You could easily be off by 1/16th to 1/8th inch. Be prepared to adjust your measurement input slightly if you aren't getting a listing that looks right to you.
There are two types of threaded ends skinny (normal) and fat (SAE). If your filter has a threaded end, be sure to take note of which kind you have.