Simply put, Standard Shipping is FREE to any address in the contiguous 48 states. Shipping costs to Alaska, Hawaii and Canada are determined by weight. On shipments totaling less than $100, there is a nominal $4.95 HANDLING charge per shipment to help cover our costs of assembling and packaging your entire order. You are charged for handling only ONCE PER ORDER no matter how many items you buy. We suppose we could bury the handling charge in our product pricing but we'd rather give you the option of burying more items in your order to reduce the handling cost per item. Pretty crafty huh? OK, maybe not. There are no outrageous mark-ups hidden within shipping charges.
In the event that you provide us with the wrong shipping address and your package has already shipped, there will be a rerouting fee. Incorrect shipping address re-rerouting fee for hot tub covers is $125.00, and $25.00 for non-cover orders.
We offer expedited shipping options as a service to our customers with the exception of Spa Cover orders. Expedited shipping charges will be added to the order. Cutoff time for expediting an order is 2:00 PM (Central Time), Monday through Friday.
About Spa Cover Shipping
Spa covers normally take about 3 - 6 weeks from the time of order to actual delivery (time varies by location). That's about a week and a half in production and seven days in transit. Spa Covers are shipped by LTL (Less Than Truckload), a tractor trailer, and require someone to accept and sign for the delivery. Please call us to order at 1.800.770.0292.
I recently purchased a hot tub cover from your company and there was a bit of a mix up, but long story short I have been working with Ms Lietta and she is one of the...read more
Spa and Hot Tub Accessories
Welcome to our spa accessories section. As the industry's leading spa supply retailer, we present only the best in hand-picked hot tub accessories for your home spa life. Our standards for selection are simple. Just as with our selection of spa chemicals and our quality discount spa filters, and hot tub covers, we only offer hot tub accessories that we would use in our own homes.
Hey, you bought your hot tub for fun and relaxation, right? Spa accessories will help you enjoy your spa more. Spa steps for easy and safe access. Fun duckies and more for hot tub thermometers. Spa book for hands-on reference to get the best use of your hot tub chemicals and spa filters. At HotTubWorks we have you covered -- spa parts, chemicals and filters to keep your hot tub up and running, plus fun hot tub games and accessories to help you remember why you bought your hot tub in the first place -- to relax and enjoy!